Holiday Hours

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To protect our users and their information, ACEMAPP was temporarily taken offline on October 21 for urgent security updates.
The updates are complete, and no evidence of unauthorized access to ACEMAPP data has been found. [View the full security update]

Holiday Hours content

Holiday Hours

ACEMAPP customer support will have limited availability during the holidays and will be unavailable via phone. You may continue to request support on these days by creating a support ticket.

You may experience slower response times during this period due to the high volume of requests. Please reference our Help Desk for answers to our most frequently asked questions.

Wednesday (12/24) Closed
Thursday (12/25) Closed
Friday (12/26) 9am - 4pm (Eastern Time) - via Support Ticketing System
Monday (12/29) 9am - 4pm (Eastern Time) - via Support Ticketing System
Tuesday (12/30) 9am - 4pm (Eastern Time) - via Support Ticketing System
Wednesday (12/31) Closed
Thursday (01/01) Closed
Friday (01/02) Closed

Thank you for your patience and Happy Holidays from the ACEMAPP team!