Getting Started: Assure Member

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Getting Started: Assure Member content

Getting Started With ACEMAPP Assure
Get up and running in a few easy steps. Related help desk article: Getting Started with ACEMAPP Assure.

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment.

Related help desk article: What is ACEMAPP?.

ACEMAPP Assure is a professional document review service with personalized service and support. Please complete the following steps to get started.

Related help desk article: Assure Member User Guide

Prior to logging in, you will receive an email asking you to verify your email address.

  • Verify your email address by clicking the link in your email verification message.
  • After your email is verified, you will be sent an email to set your password.
  • Click the link to set your password.
  • After setting your password, you may log in.

After you log in, agree to the FERPA consent, the Honesty Pledge, and the Terms and Conditions to continue.

Related help desk article: Log in to ACEMAPP.

Profile Completion is required and will affect compliance. This information is shared with administrators at your school and should be kept up to-date.

As you log in, you may see your Profile page as default. Fill in all required fields to continue forward.

To reach your Profile in order to update your account information

  • Click your "Name/Avatar" in the top-right corner of your screen.
  • Select "Profile" from the drop-down menu.
  • Fill in all required fields (fields marked with a *).
  • Click "Save" to save your changes.

Related help desk article: Update Your Profile.

Some schools require students to pay ACEMAPP's subscription fee directly.

You cannot access any requirements or learning materials until your ACEMAPP membership has been paid.

To make a payment:

  • While on the Billing page, click the "Make Payment" button.
  • Fill in your payment details.
  • Click the "Submit Payment" button.
  • Follow Stripe's on screen instructions.

Refresh your screen to be taken to your new home page.

Any issues processing your payment, please contact our Help Desk: Start a Support Ticket.

Related help desk article: Make a Payment.

It is possible that you have more than one member type in ACEMAPP. Please follow the steps below to quickly navigate between home pages.

  • Click on your "Name/Avatar" in the top-right corner of your screen.
  • In the Navigation table, select the Assure Member type.

Related help desk article: Navigating Between Member Home Pages.

Each school and clinical site has unique requirements. Some of those requirements could be Assure requirements. Assure requirements are located seperately on your Assure member home page within the Requirements panel.

To upload and manage your requirements documents, there will be a "Manage Documents"( ) button next to the requirement.

If there is no button, your requirement documents are managed outside of ACEMAPP, either by your school or a 3rd party vendor.

Requirements awaiting on an upload, the "Manage Documents"( ) button will be red.

To upload your document(s) in ACEMAPP:

  • Click the "Manage Document" button to go to the upload page.
  • Enter a completion date.
  • Enter an expiration date if required.
  • Click the "Browse" button to select your document.
  • Click the "Submit" button.

The upload has to be less then 2mb per document, in image or PDF format, and, when uploading multiple files, the total size combined cannot exceed 10mb.

Requirements already uploaded but Pending, the "Manage Documents"( ) button will continue to stay red, however there will be a blue document appended to the requirement title showing Pending.

Requirements Approve, the "Manage Documents"( ) button will switch to White.

The Requirement panel is sorted by Incomplete, Expiring, and Requirements:

Incomplete Requirements:
Requirements that are still outstanding. Upload the document (if available) or submit it to your school coordinator for review. If your requirement is Pending, it will show incomplete until it is reviewed and approved by your school, clinical site, or third-party vendor.
Expiring Requirements:
Requirements that expire soon. Upload the document (if available) or submit it to your school coordinator for review. You do not have access to resubmit your expiring requirements until 60-days before the expiration date in ACEMAPP.
Requirements that are completed. Nothing more is needed at this time.

Related help desk article: Uploading Your ACEMAPP Requirements, Uploading Tiered Requirements

It is your responsibility to maintain compliance in ACEMAPP. The Affiliations panel on your home screen will show your compliance status at a glance.

You must check the Compliance column for your school and for each Rotation you are assigned to in ACEMAPP.

A red "❌" indicates that you are not compliant. Click the "❌" to view which item(s) you are missing.

A green "✔️" indicates that you have completed everything in ACEMAPP.

NOTE: Pending items are still considered "Incomplete" until they are Approved by the school or clinical site.
ACEMAPP does not review documents.

Related help desk article: Checking Your Compliance.


If you have questions or would like to learn more, please Contact Us.