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Help Desk and Training Info
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ACEMAPP offers resources for new users, including regularly scheduled webinar trainings for registered school and clinical site users and the Help Desk, which offers step-by-step guides for all members. Access direct assistance by contacting ACEMAPP Customer Support at 844-223-4292, by emailing support@acemapp.org, or by creating a support ticket through the Contact Us page.
Reporting Dashboard
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ACEMAPP offers a wide range of reports that can be accessed from the reporting dashboard. This article explains how to personalize the view of your most frequently used reports by organizing your favorites.
Bookmark Pages In ACEMAPP
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You can create internal Bookmarks when you are logged into ACEMAPP. To access Bookmarks from any screen, click your name in the top right of your page. On the left side of this Drop-down screen, Bookmarks can be added and edited.
Search for Entities in ACEMAPP
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This article will show you how to search entities currently using ACEMAPP.
Tips & Tricks: ACEMAPP Automated Emails
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In this video, we cover some of the important emails that are sent automatically by ACEMAPP. The information we cover applies to all ACEMAPP administrators.
A Snapshot of your Entity in ACEMAPP
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The entity Snapshot provides a summary of your organization in ACEMAPP, including active admin information, student placements, permissions, billing contact information, and more.
Uploading Your ACEMAPP Requirements
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Completing your ACEMAPP requirements is an essential first step toward participating in a clinical rotation. The documents you upload through ACEMAPP are available for your school coordinator to review.
Requesting ACEMAPP Support
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If you have any questions, concerns, or general feedback about ACEMAPP, we are happy to provide support via email at support@acemapp.org. You may also contact us by phone at 844-223-4292.
What is ACEMAPP?
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ACEMAPP is a secure, online, clinical rotation matching, student onboarding, and document storage solution for clinical sites, schools, and consortiums.
ACEMAPP Process When Schools Create Rotations
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This chart provides an overview of what happens when schools create rotation requests in ACEMAPP and how it affects their clinical site partners and students.
Managing Your ACEMAPP Inbox
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Managing your messages is easier than ever using your personal ACEMAPP Inbox. Your ACEMAPP Inbox tracks and stores essential communications regarding your clinical education process.
Your ACEMAPP ePortfolio
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Your ACEMAPP ePortfolio acts as an online resume that can be made publicly visible to fellow ACEMAPP users, as well as colleagues and employers. Access and share information such as your education, work experience, clinical experience, and your accomplishments in one easy place.
Accessing Your ACEMAPP Transcript
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Your ACEMAPP transcript is a great way to review and export the information stored in ACEMAPP. Your ACEMAPP transcript includes your general profile information, requirements & assessments history, rotation history, and other information stored in ACEMAPP.
ACEMAPP Reporting
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ACEMAPP's Reporting feature allows administrators and clinical coordinators to pull information from within ACEMAPP. Coordinators can select from the multiple reporting options and build and save custom reports for regularly ran queries.
Log in to ACEMAPP
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How to log in to your ACEMAPP account.
Getting Started with ACEMAPP
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Let's get you started with ACEMAPP and find the right user guide for you.
School User Guide
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ACEMAPP provides a secure online platform for schools to manage student clinical experiences. Our School User guide covers everything you need to know to get up and running quickly, including logging into your account, navigating the platform, and accessing essential resources to help manage learners.
Clinical Site User Guide
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ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Our Clinical User guide covers everything you need to know to get up and running quickly, including logging into your account, navigating the platform, and accessing essential resources to help manage rotations.
Profile, Payment, and Home Page Navigation
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Member guide to completing the profile, submitting a membership payment, and navigating to the home page in ACEMAPP.
Broadcast
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Broadcast Messaging is a feature that can be used to email multiple people using ACEMAPP.
Compliance
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The completion of all required items in ACEMAPP.

Compliance is met when all needed Requirements, Learning Materials, and Custom Fields are completed.
Profile
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The Profile allows you to enter and edit personal information in ACEMAPP.
Tips & Tricks: Managing Member Compliance (For Administrators)
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The video covers tips and tricks for navigating the system and managing member compliance. The tips we cover apply to all ACEMAPP administrators.
Due Date
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This date corresponds to the start of the member's first-year membership period. Members receive access to ACEMAPP 30 days prior to this date to begin completing their profile, requirements, and assessments.

If your member is attending a rotation, this date should be set to 2-4 weeks before their first rotation start date, although this may differ based on the clinical site.
Faculty User Guide
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ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Your responsibility is to stay up to date with your ACEMAPP account, including checking your inbox for reminders and alerts.