Article: Broadcast Messaging

Broadcast messaging allows school and clinical users to communicate with members through ACEMAPP directly. After sending a broadcast message, users can view if and when recipients have opened the message.

Create and Send Broadcast Messages

Step 1:

From your home page, click the "Broadcast" tab. You may need to click the "More" dropdown on the right to access this tab.

Step 2:

Click "+Start New Message."

Send Broadcast Messages from the Members Tables

Step 1:

From your home page, click the "Members" dropdown, then click the "Member Type" (i.e., students, clinical faculty, etc.) you want to message.

If you would like to send a message to all students/faculty assigned to a rotation, please access your Students/Faculty (by Rotation) table and enter the specific rotation ID number in the search bar.

Step 2:

On the left, click the checkbox next to the name(s) of the individual(s) you would like to message.

Step 3:

After you have made your selections, click "Select," then "Email Selected."

Step 4:

Complete the required email fields and click "Save".

You can also schedule a future time and date for your message to be sent by setting the Schedule Send Time.

Step 5:

You can add an attachment(s) to your email. Next, click "Save & Continue" or "Save & Add More".

Step 6:

The system will run a spam check. Click "Continue".

The lower the spam score, the better. A score of zero is ideal.

Step 7:

Check your list of recipients. Remove anyone from the email list by selecting the checkbox next to their name and then clicking "Remove Selected." To add recipients, utilize the Bulk Options on the right to add members by their member type. Alternatively, navigate to your member management tables, select the individual's box, and click "Email Selected" to include the member(s) in this list. Then, click "Continue."

Step 8:

Click "Send Broadcast Message" button when you are ready to send the email.

After your message has been sent, you can go to your Broadcast Messaging area to review who has opened the message and when they opened it.

Review Sent Broadcast Messages

Once a broadcast message has been sent, you can review if and when recipients have viewed the message.

Step 1:

From your home page, click the "Broadcast" tab. You may need to click the "More" dropdown on the right to access this tab.

Step 2:

The table displays past broadcast messages and if they have been viewed. To view more details of a message, select the "View" (eye) icon next to the specific message.

You may filter the table by the sender, search the subject column for keywords, or enter a date in the date column filter box. Entering a date in the Date column will display results from the given date to present.

Step 3:

Here you can review the recipients of a given message and when they read it. Click "Reuse This Message""if you would like to send a similar broadcast message out again.