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Additional Features Billing Communications Evaluations/Surveys FAQ General Member Management Navigation Partnerships Reporting Requirements / LMS Rotation Management Tips & Tricks User Guides Vendors Video Library

Phone:
(844) 223-4292

Email:
support@acemapp.org

Forgot Password

FAQ General

Member Types:

After your ACEMAPP is created, you will receive a verification email and a link to set your password to log in. You can easily reset your password if you cannot find the set password link with the "Forgot Password" option.

Google 2-Factor Verification

General FAQ

Member Types:

For increased security, ACEMAPP allows you to enable Google 2-Factor Verification. If you choose to follow this process, you will need to enter your ACEMAPP password and a unique code from your mobile phone (using the Google Authenticator mobile app) each time you log in. This extra layer of security will protect your account with both your password and your phone.

Completing your Preceptor Profile

General

Member Types:

I'm a Preceptor in ACEMAPP, now what? To complete your preceptor account, make sure to complete your profile information.

Membership Period: How to Make a Payment

FAQ General Billing Video Library

Member Types:

Your membership date is set by your School Coordinator upon registration into ACEMAPP, and is good for one year. This information is located on the left-side of your dashboard in the "Membership Period" window.

Withdraw Approved Rotations

Rotation Management

Member Types:

If you no longer need an approved rotation, please withdraw the rotation request to make it available to others.

Completing Your Profile

FAQ General

Member Types:

Completing your profile is an essential step to meet clinical rotation compliance. This guide from the help desk offers instructions for filling out each section of your profile.

Getting Started with ACEMAPP

General FAQ Video Library

Member Types:

Welcome to ACEMAPP! This help desk guide provides an overview of how to navigate ACEMAPP and meet compliance for upcoming clinical rotations.

Assure Member User Guide

User Guides

Member Types:

ACEMAPP assure is a professional document review service with personalized service and support. You are responsible for uploading your Assure requirement documentation for review. Documents are stored on a secure platform and can be accessed anytime by your file manager in ACEMAPP.

Student User Guide

User Guides Video Library

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Your responsibility is to stay up to date with your ACEMAPP account, including checking your inbox for reminders and alerts.

General FAQ

Member Types:

How to log in to your ACEMAPP account.

Faculty User Guide

User Guides Video Library

Member Types:

Clinical Site User Guide

User Guides

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Our Clinical User guide covers everything you need to know to get up and running quickly, including logging into your account, navigating the platform, and accessing essential resources to help manage rotations.

Observer User Guide

User Guides

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment.

Preceptor User Guide

User Guides

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Please stay up to date with your ACEMAPP account, including checking your inbox for reminders and alerts.

School User Guide

User Guides

Member Types:

ACEMAPP provides a secure online platform for schools to manage student clinical experiences. Our School User guide covers everything you need to know to get up and running quickly, including logging into your account, navigating the platform, and accessing essential resources to help manage learners.

Guest School FAQ

FAQ General

Member Types:

Here are some common questions and answers for setting up your student(s) in ACEMAPP. This guide provides helpful information on the entire process, from logging in to managing your students' compliance.

Assure Admin User Guide

Member Types:

ACEMAPP Assure offers professional document review services to its members. This help desk guide is intended to be a general resource for Assure Admins and contains links to related help desk guides.

Email Verification

Communications General

Member Types:

You will not be able to access your account without verifying your email. We will send a verification email to each email address on your account. Please check your email inbox, including spam folders, and click the link provided within the email to complete the verification process. Verification emails are valid for seven days, after which they will expire.

Verified Credentials (QualifiedFirst)

Vendors

Member Types:

ACEMAPP interfaces with QualifiedFirst® to simplify the compliance process for you. QualifiedFirst® (by Verified Credentials) is used for background checks, drug testing and clinical requirement verification.

Complio (American DataBank)

Video Library Vendors

Member Types:

ACEMAPP interfaces with Complio (by American DataBank) to simplify the compliance process for members (i.e., Students, Faculty, etc.). Complio's services include background check and drug screen processing, as well as clinical requirement verification.

Verify Students (Corporate Screening)

Vendors Video Library

Member Types:

ACEMAPP interfaces with Verify Students (by Corporate Screening) to simplify the compliance process for members. Verify Students is used for background checks and drug screens.

SCORM Courses

Requirements / LMS Video Library

Member Types:

ACEMAPP hosts SCORM courses for some organizations. SCORM courses have stricter compliance guidelines than other courses you may complete in ACEMAPP.

Managing Member Requirement Dates

Member Management Requirements / LMS Video Library

Member Types:

As a school or clinical coordinator, you can enter individual completion and expiration dates for requirements. Bulk uploading requirement dates allows you to enter dates for multiple students at the same time.

Directory: Manage Entities

Video Library Directory

Member Types:

The Directory system allows you to create and manage entities specific to your organization. This includes adding general and requirements notes, managing contract dates and site visits and sharing across multiple campuses.

Download & Print Receipts

Billing

Member Types:

After making your ACEMAPP membership payment, you can download and print an invoice by following this guide

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