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Additional Features Assure Billing Communications Evaluations/Surveys FAQ General Member Management Navigation Partnerships Reporting Requirements / LMS Rotation Management Tips & Tricks User Guides Vendors Video Library

Phone:
(844) 223-4292

Email:
support@acemapp.org

Security Questions

General

Member Types:

Security questions are required to enable two-factor authentication in ACEMAPP and serve as a secondary method to verify your identity when contacting ACEMAPP Support.

Two-Factor Authentication

General FAQ Video Library

Member Types:

ACEMAPP offers an added layer of security by enabling two-factor authentication. This feature requires a second step of verification when logging into your account, ensuring that only you can access it. Follow the steps below to enable this security measure and protect your account.

Award a Preceptor Certificate

Member Management

Member Types:

Preceptor certificates are meant to serve as a token of appreciation from schools. The Preceptor Certificate indicates the clinical course and hours spent in clinical precepting. These hours can be applied to the recertification process for a preceptor. Preceptor certificates are located within your time log menu.

General FAQ

Member Types:

This Help Desk guide will walk you through the steps to verify your email, log in to your ACEMAPP account, and use the "Forgot Password" option if needed.

Complete Your Profile

FAQ General

Member Types:

Completing your profile is an essential step to meet clinical rotation compliance. This guide from the help desk offers instructions for filling out each section of your profile.

Overview of Time Log Table

Case/Time Logs

Member Types:

The overview of your Time Logs Table is meant to help you get familiar with the layout and show you what you can do from the case log table. Please see the other help desk guides link for more detail on various functions.

Guest School FAQ

FAQ General

Member Types:

Here are some common questions and answers for setting up your student(s) in ACEMAPP. This guide provides helpful information on the entire process, from logging in to managing your students' compliance.

Build Your Entity Profile Page

Additional Features

Member Types:

ACEMAPP Entity Profiles offer schools and clinical sites a customizable platform to share essential information with affiliated members. These profiles serve as centralized hubs for organizational details, policies, and resources, ensuring that students, faculty, and staff have easy access to pertinent information.

Add a New Admin User

Additional Features

Member Types:

This help desk guide provides instructions on how to add a new admin user to your organization.

File Manager

Additional Features

Member Types:

The file manager allows you to upload documents stored securely in ACEMAPP to access anytime. Any documents you upload to the file manager will only be accessible to you unless shared. This includes requirements, profile pictures, support ticket attachments, etc.

Entity Admin Notifications

Additional Features Navigation

Member Types:

Use the entity admin notifications feed to stay up-to-date on actions taken on the entities you manage.

Assure Member User Guide

User Guides Assure Video Library

Member Types:

ACEMAPP Assure collects, stores, and reviews requirements, including background check/drug screening results, immunizations, and other requested documents. While the Assure team works behind the scenes, school users have full visibility of Assure member documents, review status, and overall compliance. You are responsible for uploading your Assure requirement documentation for review. Documents are stored on a secure platform and can be accessed anytime by your file manager in ACEMAPP.

School User Guide

User Guides

Member Types:

As a School User, ACEMAPP provides you with a secure and efficient platform to manage student clinical experiences. This guide is designed to help you streamline the process, save time, and ensure smooth communication between your school and clinical sites. By following the steps below, you'll have the tools to manage student rotations, monitor compliance, and keep everything organized – all in one place.

Independent Reporting

Additional Features Reporting

Member Types:

Learn how ACEMAPP’s Reporting View-Only Access allows users to generate and view assigned reports while restricting access to other platform features. Managed by ACEMAPP Admins for secure reporting control

Rotation Notices

Additional Features Rotation Management

Member Types:

"Rotation Notices" is an optional feature available on ACEMAPP that can be enabled by contacting a member of the ACEMAPP team. This feature allows users to create customized notices for specific Program and Experience type combinations, which is displayed during the initial step of creating a rotation. The feature is designed to provide additional guidance and information to partner entities, helping to streamline the rotation creation process by reducing the need for additional communication between the partner entities. To use this feature, contact an ACEMAPP team member to enable it for your organization.

Entity Billing Page

Billing

Member Types:

As an admin, you can use this page to view all unpaid invoices for your entity.

Create Time Logs

Case/Time Logs

Member Types:

If enabled by your school or clinical site, members can use time logs in ACEMAPP to track their time spent at the clinical site.

Tips & Tricks: Managing Compliance (For Students)

Tips & Tricks Video Library

Member Types:

This guide is intended to help students easily understand how to navigate their home page and track compliance in ACEMAPP.

Complete Evaluations

Evaluations/Surveys

Member Types:

Your school and/or clinical site may assign you an evaluation to complete in ACEMAPP. When an evaluation is assigned, you will receive a notification directly on your ACEMAPP home page. Please be sure to log in regularly and complete any assigned evaluations by the due date.

Upload Files into an Existing Rotation

Rotation Management

Member Types:

School and clinical site coordinators can upload files directly to a rotation, which is useful for sharing additional documents or information with partner organizations. This guide will show you how to upload documents to a rotation.

Complio (American DataBank)

Vendors

Member Types:

ACEMAPP interfaces with Complio (by American DataBank) to simplify the compliance process for members (i.e., Students, Faculty, etc.). Complio's services include background check and drug screen processing, as well as clinical requirement verification.

Assign Member(s) to Rotation

Member Management Rotation Management Video Library

Member Types:

When you assign a member to a rotation, they receive notification of the rotation details and are prompted to check their account for clinical requirements. Students or Faculty can access clinical site requirements only after being assigned to the rotation.

Faculty Document Manager

Rotation Management

Member Types:

The Faculty Document Manager is a school-enabled feature that allows faculty members to view and manage student requirement documents for the rotations they are assigned.

Managing Expiring Members

Member Management Billing

Member Types:

If your organization pays for member accounts (i.e., Students), you will receive a notification on your ACEMAPP home screen. This notification will let you know when you have upcoming invoices that contain member accounts that are about to expire.

Ladder System Portfolio

Additional Features

Member Types:

The Ladder System is a feature created for sites and schools to provide healthcare professionals a way to outline experience, education, and professional activities in order to seek advancement and professional growth.

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