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ACEMAPP customer support will have limited availability during the holidays [View Hours] and will be unavailable via phone.

You may continue to request support by Creating a Support Ticket or reference our Help Desk for answers to our most frequently asked questions.

Happy Holidays from the ACEMAPP team!

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Community Insight Report
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The Community Insight Report produces a graphical display of connections, wall posts, wall views, and admin logins per week for a three-month period.
Create A Wall Post
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Wall posts allow you to share news, updates, and events with individuals connected to your community.
Communities: Custom Field Report
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This report allows you to view community members with custom fields from entities that your community is connected to.
View Professionals That Have Joined Your Community
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See which professionals have followed your community.
Community Admin User Guide
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ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Our Community Admin User Guide provides instructions on how to manage your community profile, manage connected professionals, and run reports.
Update Your Community Profile
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Your community profile allows you to share information about your organization with ACEMAPP members. This guide will walk you through updating your community profile.
Community Evaluation Report
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This report displays detailed responses from professionals connected to your community who have completed a specific evaluation. Use filters and reporting modes to customize how results are viewed and analyzed.
Community Benefit Report
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Use this guide to track and report student hours hosted at your facility or health system. It provides step-by-step instructions for accessing the Community Benefit Report, configuring filters, viewing results in different formats, and exporting data. This guide is designed to help admins quickly generate accurate reports for active students, student slots, or both, over any selected time period.
Community: Private Messaging
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As a Community Admin, you can private message professionals through the "View Connected Professionals" page.
Community Rotations Member Report
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Download a detailed list of members organized by their individual rotations. Use filters such as date range, program, unit, or course to customize your report and focus on the information you need.
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Connect with your peers online using ACEMAPP Forums. View topics that interest you, read what other people are saying, or start a new thread of discussion.
View Partner Requirements
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The Partnership Requirement table allows school and clinical site users to view the items set up for their partnering organizations. In this area, you can view how requirements, courses, modules, assessments, shared fields, SCORMs, and more are set up for the partner organization in ACEMAPP.
View Assure Member Documents
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ACEMAPP Assure collects, stores, and reviews requirements, including background check/drug screening results, immunizations, and other requested documents. While the Assure team works behind the scenes, school users have full visibility of Assure member documents, review status, and overall compliance.

When you add ACEMAPP Assure to your organization's subscription, you'll create a one-stop shop for your students and/or faculty to manage academic and clinical requirements. Follow this guide to view Assure Member documents.
View Your Assigned Rotation
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Follow the steps outlined in this Help Desk guide to view your current rotation assignments in ACEMAPP.
Requirement Configuration View
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Requirement Configuration allows coordinators to view how requirements, courses, modules, assessments, shared fields, SCORMs, and more are set up for your Entity in ACEMAPP.
Faux Member View
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School coordinators can use the Faux Member View feature to view a read-only version of a member’s (e.g., student, faculty) homepage. This allows coordinators to verify what the member sees, check access, confirm homepage layout, and review newly assigned content—all without making any changes. The feature is available upon request and is designed to enhance the overall user experience for members.
Communities and Networking
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ACEMAPP Communities allows you to connect with and follow organizations you are interested in.
Rotation Comments
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Commenting on rotations is a great way to communicate with your school or clinical site partners regarding a specific rotation. Every comment made on a rotation will prompt an automated email notification to fellow coordinators within the same program.
Community Admin - Broadcast Messaging
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Broadcast messaging allows community admins to communicate with connected professionals through ACEMAPP directly. After sending a broadcast message, community admins can view if and when recipients have opened the message.
Rotation Data Report
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The Rotation Data Report is a custom report that allows the user to select specific rotation data to view and export.
View Connected Professionals
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Viewing professionals who have expressed interest in your careers or who you have requested to connect with takes place in the View Connected Professionals table. 
View Evaluation Results
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If your organization allows faculty reporting on evaluations, follow the steps below to view evaluation results.
Viewing and Managing Invoices
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Use this guide to access, view, print, and download invoices from your ACEMAPP Billing page. You can also generate invoice reports or start a support ticket for assistance.
Coordinator Communications Report
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The Coordinator Communications Report enables you to generate and export partner contact results based on selected filters. You can also use the list of filtered contacts to broadcast message your partners important information.
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Rotation Notices is an optional ACEMAPP feature that displays custom messages to users during the first step of creating a rotation. These notices can be tailored to specific Program and Experience Type combinations. This feature helps partner entities receive important information early in the process, reducing confusion and minimizing the need for additional communication. If you would like Rotation Notices enabled for your organization, please contact the ACEMAPP team.