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Additional Features Assure Billing Communications Evaluations/Surveys FAQ General Member Management Navigation Partnerships Reporting Requirements / LMS Rotation Management Tips & Tricks User Guides Vendors Video Library

Phone:
(844) 223-4292

Email:
support@acemapp.org

Help Desk and Training Info

FAQ Video Library

Member Types:

ACEMAPP offers resources for new users, including regularly scheduled webinar trainings for registered school and clinical site users and the Help Desk, which offers step-by-step guides for all members. Access direct assistance by contacting ACEMAPP Customer Support at 844-223-4292, by emailing support@acemapp.org, or by creating a support ticket through the Contact Us page.

Tips & Tricks: Navigation

Tips & Tricks Video Library Navigation

Member Types:

This tips & tricks video is intended to help our members navigate ACEMAPP. Watch the video above or follow the steps outlined to learn these key techniques.

View Rotation Catalog

Additional Features Rotation Management

Member Types:

Clinical sites set rotation availability using the rotation catalog. Schools and members can then view the rotation catalog and request available shifts.

Build Your Entity Profile Page

Additional Features

Member Types:

ACEMAPP Entity Profiles offer schools and clinical sites a customizable platform to share essential information with affiliated members. These profiles serve as centralized hubs for organizational details, policies, and resources, ensuring that students, faculty, and staff have easy access to pertinent information.

Clinical Site User Guide

User Guides

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Our Clinical User guide covers everything you need to know to get up and running quickly, including logging into your account, navigating the platform, and accessing essential resources to help manage rotations.

Add a New Admin User

Additional Features

Member Types:

This help desk guide provides instructions on how to add a new admin user to your organization.

Assure Admin User Guide

Assure User Guides

Member Types:

ACEMAPP Assure offers professional document review services to its members. This help desk guide is intended to be a general resource for Assure Admins and contains links to related help desk guides.

Locate Your Assure Package Name for the Bulk Upload Template

Assure

Member Types:

Before completing your Assure Bulk Upload spreadsheet, you must enter the exact Assure package name for each member under Column D: Package Name.

Managing Surveys

Additional Features Evaluations/Surveys

Member Types:

The ability to create surveys is available to school and clinical site users upon request. If you're interested in setting up a survey, please reach out to ACEMAPP Support for assistance.

Upload Your ACEMAPP Requirements

Requirements / LMS

Member Types:

Completing your ACEMAPP requirements is an essential first step toward participating in a clinical rotation. The documents you upload through ACEMAPP are available for your school coordinator to review.

Withdraw Approved Rotations

Rotation Management

Member Types:

If you no longer need an approved rotation, please withdraw the rotation request to make it available to others.

Preceptor Account Overview

General

Member Types:

Preceptor Account Overview: In this article, we will provide you with an outline of your ACEMAPP homepage. This article will provide you with a breakdown of the available features on your account.

Rotation Notices

Additional Features Rotation Management

Member Types:

"Rotation Notices" is an optional feature available on ACEMAPP that can be enabled by contacting a member of the ACEMAPP team. This feature allows users to create customized notices for specific Program and Experience type combinations, which is displayed during the initial step of creating a rotation. The feature is designed to provide additional guidance and information to partner entities, helping to streamline the rotation creation process by reducing the need for additional communication between the partner entities. To use this feature, contact an ACEMAPP team member to enable it for your organization.

Rotation Table Configuration

Rotation Management

Member Types:

Customize your rotation tables to display specific information and manage rotations more effectively.

Learning Materials for Students & Faculty

Requirements / LMS

Member Types:

Your school and/or clinical site may require you to complete courses and assessments prior to the start of your rotation.

View Students Assigned to Rotations

Rotation Management

Member Types:

Follow the steps outlined in this help desk guide to view your rotations and the students assigned.

View Your Assigned Rotation

Rotation Management Video Library

Member Types:

Follow the steps outlined in this Help Desk guide to view your current rotation assignments in ACEMAPP.

Preceptor Time Log Review

Case/Time Logs

Member Types:

The time log feature allows students to document the hours they spend with a clinical site and preceptor. If required by your organization, preceptors are responsible for verifying and approving submitted logs. This Help Desk guide explains how preceptors can review and approve student time logs in ACEMAPP.

Update Admin User Access to Programs & Permissions

Additional Features

Member Types:

This help desk guide outlines how to update program access and permissions for your organization's admins.

Remove an Admin User

Additional Features Video Library

Member Types:

This help desk guide outlines how to request the removal of an admin user.

Complete Evaluations

Evaluations/Surveys

Member Types:

Your school and/or clinical site may assign you an evaluation to complete in ACEMAPP. When an evaluation is assigned, you will receive a notification directly on your ACEMAPP home page. Please be sure to log in regularly and complete any assigned evaluations by the due date.

Overview of the Rotation Table

Rotation Management

Member Types:

The Overview of your rotation table is meant to help you get familiar with the layout and show you what you can do from the rotation table. Please see the other help desk guides link for more detail on various functions.

Overview of Partnership Directory

Partnerships

Member Types:

The partnership directory is where schools and clinical sites manage their partnerships in ACEMAPP. This Help Desk guide provides an overview of the partnership directory and its features.

Requirement Descriptions

Requirements / LMS

Member Types:

Requirement descriptions may include links to specific forms or documents that members are required to download, complete, and then re-upload for approval. This help desk guide outlines the steps to view these forms or documents within the requirement description.

Complete Your Profile

FAQ General

Member Types:

Completing your profile is an essential step to meet clinical rotation compliance. This guide from the help desk offers instructions for filling out each section of your profile.

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