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ACEMAPP Assure offers professional document review services to its members. This help desk guide is intended to be a general resource for Assure Admins and contains links to related help desk guides.

System Partnership Directory

Additional Features

Member Types:

As a Health System or School System admin in ACEMAPP, this optional feature allows you to efficiently manage and request new partnerships for entities within your system.

Community Admin User Guide

User Guides

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Our Community Admin User Guide provides instructions on how to manage your community profile, manage connected professionals, and run reports.

Add and Remove Vendor Admins

General

Member Types:

This article will walk you through the steps to add a new vendor admin user to your organization.

Update Admin User Access to Programs & Permissions

Additional Features

Member Types:

This help desk guide outlines how to update program access and permissions for your organization's admins.

Community Admin - Broadcast Messaging

Careers

Member Types:

Broadcast messaging allows community admins to communicate with connected professionals through ACEMAPP directly. After sending a broadcast message, community admins can view if and when recipients have opened the message.

Vendor Issue Tracker - Vendor Admin

Member Types:

Vendor Admins Issue Tracker

Create or Affiliate Member Accounts

Member Management Video Library

Member Types:

School coordinators must create, or affiliate member accounts in order to manage them in ACEMPP. To do this, you must follow the process to create an account for each member. A "member" refers to non-admin users, such as students, faculty, preceptors, and observers. This guide will show you how to create a student account, but the steps are the same for creating accounts for any member.

Entity Billing Page

Billing

Member Types:

As an admin, you can use this page to view all unpaid invoices for your entity.

Community: Private Messaging

Additional Features Careers

Member Types:

As a Community Admin, you can private message professionals through the "View Connected Professionals" page.

Community Insight Report

Careers

Member Types:

The Community Insight Report produces a graphical display of connections, wall posts, wall views, and admin logins per week for a 3-week period.

Tips & Tricks: Announcements

Tips & Tricks Video Library

Member Types:

This tips & tricks video is intended to help our admin members use the member announcements feature. Watch the video or follow the steps outlined to learn these key techniques.

A Snapshot of your Entity in ACEMAPP

Additional Features

Member Types:

The entity Snapshot provides a summary of your organization in ACEMAPP, including active admin information, student placements, permissions, billing contact information, and more.

Managing Pending Member & Entity Approvals

Member Management

Member Types:

This guide helps admins understand the Pending Member Approval process and provides step-by-step instructions for managing Pending Entity Approval requests in ACEMAPP. While admins cannot directly manage Pending Member Approval, this guide explains how to assist students in completing the process. It also covers how to review, approve, or deny affiliation requests from students, ensuring effective management of member access to your organization or clinical site.

Course Assignment

Member Management

Member Types:

You may assign students and course admins to all required courses for their program at once. Their courses and requirements will not be visible until the course start date.

Independent Reporting

Additional Features Reporting

Member Types:

Learn how ACEMAPP’s Reporting View-Only Access allows users to generate and view assigned reports while restricting access to other platform features. Managed by ACEMAPP Admins for secure reporting control

Managing Membership Status

Member Management

Member Types:

Use the bulk manage feature to change a student member's status in ACEMAPP between active, graduated, on hold, and withdrawn.

Two-Factor Authentication

General FAQ Video Library

Member Types:

ACEMAPP offers an added layer of security by enabling two-factor authentication. This feature requires a second step of verification when logging into your account, ensuring that only you can access it. Follow the steps below to enable this security measure and protect your account.

Add an Existing Member to a New Program

Member Management

Member Types:

To add an existing member to a new program, follow the same process as creating a member account. If the member already has an ACEMAPP account, you will need to send an affiliation request after confirming the new program details and the Access End Date.

Getting Started with ACEMAPP

General Video Library

Member Types:

Let's get you started with ACEMAPP and find the right user guide for you.

Tips & Tricks: ACEMAPP Automated Emails

Tips & Tricks Video Library

Member Types:

In this video, we cover some of the important emails that are sent automatically by ACEMAPP. The information we cover applies to all ACEMAPP administrators.

Tips & Tricks: Managing Member Compliance (For Administrators)

Tips & Tricks Video Library

Member Types:

The video covers tips and tricks for navigating the system and managing member compliance. The tips we cover apply to all ACEMAPP administrators.

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