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ACEMAPP Assure offers professional document review services to its members. This help desk guide is intended to be a general resource for Assure Admins and contains links to related help desk guides.

Vendor Issue Tracker - Vendor Admin

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The Vendor Admins Issue Tracker allows two-way communication between ACEMAPP Specialists and you, the Vendor.

Community Insight Report

Careers Reporting

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The Community Insight Report produces a graphical display of connections, wall posts, wall views, and admin logins per week for a three-month period.

System Partnership Directory

Additional Features

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As a Health System or School System admin in ACEMAPP, this optional feature allows you to efficiently manage and request new partnerships for entities within your system.

Community Admin User Guide

User Guides

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ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Our Community Admin User Guide provides instructions on how to manage your community profile, manage connected professionals, and run reports.

Add and Remove Vendor Admins

General

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This article will walk you through the steps to add a new vendor admin user to your organization.

Community Admin - Broadcast Messaging

Careers

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Broadcast messaging allows community admins to communicate with connected professionals through ACEMAPP directly. After sending a broadcast message, community admins can view if and when recipients have opened the message.

A Snapshot of your Entity in ACEMAPP

Additional Features

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The entity Snapshot provides a summary of your organization in ACEMAPP, including active admin information, student placements, permissions, billing contact information, and more.

Create or Affiliate Member Accounts

Member Management Video Library

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School coordinators must create, or affiliate member accounts in order to manage them in ACEMPP. To do this, you must follow the process to create an account for each member. A "member" refers to non-admin users, such as students, faculty, preceptors, and observers. This guide will show you how to create a student account, but the steps are the same for creating accounts for any member.

Entity Billing Page

Billing

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As an admin, you can use this page to view all unpaid invoices for your entity.

Tips & Tricks: Announcements

Tips & Tricks Video Library

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This tips & tricks video is intended to help our admin members use the member announcements feature. Watch the video or follow the steps outlined to learn these key techniques.

Community: Private Messaging

Additional Features Careers

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As a Community Admin, you can private message professionals through the "View Connected Professionals" page.

Managing Pending Member & Entity Approvals

Member Management

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This guide helps admins understand the Pending Member Approval process and provides step-by-step instructions for managing Pending Entity Approval requests in ACEMAPP. While admins cannot directly manage Pending Member Approval, this guide explains how to assist students in completing the process. It also covers how to review, approve, or deny affiliation requests from students, ensuring effective management of member access to your organization or clinical site.

Course Assignment

Member Management

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You may assign students and course admins to all required courses for their program at once. Their courses and requirements will not be visible until the course start date.

Managing Membership Status

Member Management

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Use the bulk manage feature to change a student member's status in ACEMAPP between active, graduated, on hold, and withdrawn.

Automated Emails Sent to Students

Tips & Tricks Video Library

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ACEMAPP sends automated emails to students to guide them through account setup, rotations, and compliance.

Rotation Application List Export

Rotation Management

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The Rotation Applications feature allows members to submit rotation requests directly to your organization. When enabled, administrators can review submitted applications and export them for offline review or for record-keeping purposes. This is an additional ACEMAPP feature—please contact ACEMAPP Support for assistance with enablement.

Partner Chart Report

Reporting

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Administrators with system admin access can view a list of all schools or sites connected to their school/health system in ACEMAPP via the Partner Chart Report.

Getting Started with ACEMAPP

General Video Library

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Let's get you started with ACEMAPP and find the right user guide for you.

Add an Existing Member to a New Program

Member Management

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To add an existing member to a new program, follow the same process as creating a member account. If the member already has an ACEMAPP account, you will need to send an affiliation request after confirming the new program details and the Access End Date.

Two-Factor Authentication

General FAQ Video Library

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ACEMAPP offers an added layer of security by enabling two-factor authentication. This feature requires a second step of verification when logging into your account, ensuring that only you can access it. Follow the steps below to enable this security measure and protect your account.

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