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Additional Features Assure Billing Communications Evaluations/Surveys FAQ General Member Management Navigation Partnerships Reporting Requirements / LMS Rotation Management Tips & Tricks User Guides Vendors Video Library

Phone:
(844) 223-4292

Email:
support@acemapp.org

General FAQ

Member Types:

This Help Desk guide will walk you through the steps to verify your email, log in to your ACEMAPP account, and use the "Forgot Password" option if needed.

Getting Started with ACEMAPP

General Video Library

Member Types:

Let's get you started with ACEMAPP and find the right user guide for you.

Faculty User Guide

User Guides Video Library

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Your responsibility is to stay up to date with your ACEMAPP account, including checking your inbox for reminders and alerts.

Student User Guide

User Guides Video Library

Member Types:

Navigate Between Dashboard and Member Home Pages

General Navigation

Member Types:

Access your dashboard for easy navigation between your member home pages. Set a default home page to be directed to that page upon login.

Observer User Guide

User Guides Video Library

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Our Observer User Guide provides instructions on how to get started in ACEMAPP by completing your profile and navigating to your home page to complete requirements and learning materials.

InfoMart (Advantage Students)

Vendors

Member Types:

ACEMAPP interfaces with Advantage Students (by InfoMart) to simplify the compliance process for members. Advantage Students provides background check and drug screening services.

Assure Member User Guide

User Guides Assure Video Library

Member Types:

ACEMAPP Assure collects, stores, and reviews requirements, including background check/drug screening results, immunizations, and other requested documents. While the Assure team works behind the scenes, school users have full visibility of Assure member documents, review status, and overall compliance. You are responsible for uploading your Assure requirement documentation for review. Documents are stored on a secure platform and can be accessed anytime by your file manager in ACEMAPP.

Email Verification

Communications General

Member Types:

To access your ACEMAPP account, you must verify your email address. A verification email will be sent to each email address associated with your account. Be sure to check both your inbox and spam/junk folders for the email. Click the link provided in the email to complete the verification process. Please note, the verification link is valid for seven days and will expire after that period.

Preceptor User Guide

User Guides Video Library

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Please stay up to date with your ACEMAPP account, including checking your inbox for reminders and alerts.

Guest School FAQ

FAQ General

Member Types:

Here are some common questions and answers for setting up your student(s) in ACEMAPP. This guide provides helpful information on the entire process, from logging in to managing your students' compliance.

Verified Credentials (QualifiedFirst)

Vendors

Member Types:

ACEMAPP interfaces with QualifiedFirst® to simplify the compliance process for you. QualifiedFirst® (by Verified Credentials) is used for background checks, drug testing and clinical requirement verification.

Manage Assure Members

Assure

Member Types:

This guide walks you through what happens after creating an Assure member account and assigning a package. Learn how to verify member status, confirm package assignments, understand “Pending Member Approval,” and manage member status changes, including moving members to inactive and removing package assignments.

Check Member Compliance with School and Site Requirements

Member Management

Member Types:

This guide will walk you through the process of checking member compliance with both school and clinical site requirements in ACEMAPP. If you have any questions or need assistance, feel free to reach out to us!

Two-Factor Authentication

General FAQ Video Library

Member Types:

ACEMAPP offers an added layer of security by enabling two-factor authentication. This feature requires a second step of verification when logging into your account, ensuring that only you can access it. Follow the steps below to enable this security measure and protect your account.

ACEMAPP School Process Overview

Rotation Management

Member Types:

ACEMAPP provides an efficient and structured process for schools to establish and manage clinical partnerships and student rotations. This system ensures clear communication, compliance tracking, and streamlined onboarding for students, allowing administrators to focus on student success.

Complio (American DataBank)

Vendors

Member Types:

ACEMAPP interfaces with Complio (by American DataBank) to simplify the compliance process for members (i.e., Students, Faculty, etc.). Complio's services include background check and drug screen processing, as well as clinical requirement verification.

ACEMAPP Process for Coordinating Rotations Among Schools, Sites, and Students

Rotation Management

Member Types:

This chart provides an overview of what happens when schools create rotation requests in ACEMAPP and how it affects their clinical site partners and students.

Add a New Admin User

Additional Features

Member Types:

This help desk guide provides instructions on how to add a new admin user to your organization.

Tips & Tricks: Managing Member Compliance (For Administrators)

Tips & Tricks Video Library

Member Types:

The video covers tips and tricks for navigating the system and managing member compliance. The tips we cover apply to all ACEMAPP administrators.

Community Insight Report

Careers

Member Types:

The Community Insight Report produces a graphical display of connections, wall posts, wall views, and admin logins per week for a 3-week period.

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