Article: Google 2-Factor Authentication

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Google 2-Factor Authentication
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For increased security, ACEMAPP allows you to enable Google 2-factor authentication. Once enabled, you must enter your ACEMAPP password and a unique code from your mobile phone (using the Google Authenticator mobile app) each time you log in. This extra layer of security will protect your account with your password and phone.

To enable 2-factor authentication, download and install the "Google Authenticator" app, which is available for Android, iPhone, and iPad.

Download from the Google Play store or the Apple App Store.

Step 1:

To access the Google 2-factor authentication feature, click your name in the upper right corner and select the "Profile" tab in the drop-down menu.

Top nav-bar highlighting avatar/name dropdown and profile button.

Step 2:

Before enabling Google 2-factor authentication in ACEMAPP, you must complete the Security Questions tab in the Profile.

In the Navigation menu, select "Security Questions" under the System section of the navigation menu. Complete all three security questions and click Save.

Profile page highlighting the Security Questions button.

Step 3:

After completing the Security Questions tab, select the Google 2Factor Auth" tab under the System section of the navigation menu.

Profile page highlighting Google 2Factor Auth button.

Step 4:

  • Set the Google Authenticator toggle to "Yes".
  • Scan the QR code image on the screen using the Google Authenticator app.
  • Enter the 6-digit authentication code from the app in the Activate Here field on the screen.
  • Click "Save" to finish.

Google 2Factor Auth page highlighting Google Authenticator toggle, barcode to scan into App, Activate Here field and Submit button

Google Authenticator App example highlighting the Add and the Scan a QR code buttons.

NOTE: Resetting your password will NOT clear and reset your 2-factor authentication settings. You will need to re-enable 2-factor authentication to reactivate this feature. This will not remove the old 2-factor code from your device.

The Profile allows you to enter and edit personal information in ACEMAPP.

The Profile allows you to enter and edit personal information in ACEMAPP.

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