Billing: Administrators

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Billing: Administrators
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Step 1:

If you received an email regarding an open invoice, click the link provided.

Or you may navigate to the Billing page by clicking on the "Billing" tab on your home screen. Depending on your browser, you may need to look under the "More" tab to find "Billing" from the drop-down.

users home screen highlighting the More dropdown menu and the Billing button

Step 2:

The Billing page will show you a list of Invoices (Paid and Unpaid) and outstanding Ledger items. Select the filter at the top to "Unpaid" to view any open invoices.

billing table highlighting the Unpaid tab

You may use either View or Print the Invoice.

Print Invoice: Printing the Invoice will provide you with a summary and any line detail.

View Invoice: Viewing the Invoice will just provide you with line detail.

invoices table highlighting view and print buttons

While on the View invoice page, you may also do the following:

Start Invoice Feedback: If you have questions about your Invoice, clicking this will start a Support Ticket, allowing us to assist you.

Generate CSV: You may download the detail into a CSV for later use.

Generate Invoice: Will create the Invoice for Downloading or Printing. This is the same as Print Invoice from above.

invoice example highlighting Start Invoice Feedback, Generate CSV, and Generate Invoice buttons

NOTE: If you are requesting a credit card link to pay your Invoice, please create a Support Ticket.