Article: Troubleshooting Case and Time Logs

Tip 1: Exporting Information

You can export a list of case and time logs by clicking the "Export" button and then the "Download CSV" button in the pop-up box. This will export the details into an Excel file for you to review all on one page.

Time log report highlighting export button.

Download CSV button pop-up box example.

Tip 2: Matching Encounter Date, Rotation/Course, and Preceptor Fields

Your case and time logs are connected based on the Encounter Date, Rotation/Course ID Number, and the Preceptor name.

These fields must match to connect your case logs to your time logs.

NOTE: If your organization does not manage logs with a Preceptor, you will not have the option to input a Preceptor.

Edit case log example highlighting Encounter Date, Course, and Preceptor fields. Edit time log example highlighting Date, Rotation/Course, and Preceptor fields.

Tip 3: Verify the Preceptor is added to your case and time logs

NOTE: If you do not have a Preceptor field, please skip this tip.

For Case Logs: Most case logs will allow you to update the Preceptor and the other fields anytime. Some organizations do not allow changes to case logs once they have been submitted.

For Time Logs: Once created, you cannot update the Preceptor on a time log. If necessary, delete any incorrectly completed time log(s) and create a new one with the correct Preceptor information. For instructions on deleting a time log, see tip 6

If you have multiple Preceptors, please ensure all your logs are submitted with the same Preceptor.

Time log table highlighting Preceptor column.

Tip 4: Verify Case and Time Log Submission (Log Status)

Make sure all case and time logs have been submitted for review.

The status for unsubmitted Case logs is "Incomplete" , and time logs show as "Pending." You can view the status in the navigation bar at the top of your case and time log tables. A notification will appear on your student home page for any incomplete case logs or pending time logs.

Manage Case Log table highlighting different Status tabs.

Tip 5: Verify the Time Indicated in the Log

You can review the total time you entered for each log from your case and time log table. Review the time to ensure the correct hours and minutes have been entered. If that time is incorrect, you must resubmit the log with the correct time and delete the incorrect log. For instructions on deleting a time log, see tip 6

Manage Time Log table highlighting Time entered column.

Tip 6: Deleting a Time Log

If you entered in a time log incorrectly - the total time is wrong and/or the case logs attached are missing, then you will need to delete your time log and resubmit that log. To delete your time log, go to the Time Log tab, then the pencil icon for the time log you would like to delete, and then click the delete button.

Edit Time Log example highlighting Delete button.

A rotation is a scheduled clinical experience.

Create Case Logs

The Case Log system allows students to document their case log information into ACEMAPP. It is important to document the breadth of your experience and to monitor your experience to ensure you have adequate volume and variety.

Case Log Report

Case Log Reports will take all case logs attached to your account and present them in a more user-friendly format. You can generate reports at any time to monitor your experience and type of experience.

Create Time Logs

Time logs track your time spent with preceptors. You can connect your time logs to the specific skills that were observed, assisted with, or performed during your time with your preceptor.

Time Log Report

ACEMAPP Time Log reports provide you with a table and spreadsheet of time spent at your clinical.

Article: Troubleshooting Case and Time Logs

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