Article: Relationship Management

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Relationship Management
Member Types:

The Relationship Management feature is your dashboard for go-to items like your Call List or Bookmarked Professionals.

To access your Relationship Management page:

Step 1:

From your home page, click on the "Relationship Management" button.

Community home page highlighting Relationship Management button.

Your Relationship Management page

Relationship Management page example.

Call List:

Clicking this button will open your Call List. These are all the members you saved.

Relationship Management page highlighting the Call List button.

With the call list, you can:

  • Clear the entire list by clicking the "Clear List" button. (This is irreversible!).
  • Print your list by clicking the "Print List" button. This will convert the list to a PDF, allowing you to save or print it from your browser.
  • View individual members and click the "View" (eye icon) button.
  • View any Notes saved for that member, click on the "Notes" (book icon) button.
  • Remove that member from the call list, and click the "Remove" (red X icon) button.

Bookmarked Professionals

Clicking this button will open your Bookmarked Professionals page. These are all the professionals you have bookmarked.

Relationship Management page highlighting Bookmarked Professionals button.

On the bookmarked professionals page, you can:

  • Email selected professionals, select them, and click the "Email Selected" button.
  • Add selected professionals to your call list, select them, and click the "Add Selected to Call List" button.
  • View individual members, click on the "View" (eye icon) button.
  • Remove just that member from the call list, click the "Remove" (red X icon) button, or you can select them and then click the "Remove Selected Bookmarks" button.

Professional Search

Clicking this will open the Search Professionals Page.

Relationship Management page highlighting Professional Search button.

Member Interactions

This page will show the last ten interactions entered for that professional from the View Professional page.

Relationship Management page highlighting Member Interactions section.

Broadcast Messages

This section shows all emails sent and their open rate and a table showing the Author, Subject, Date Created, Email Status, and if Opened.

Relationship Management page highlighting Broadcast Messages section.

Clicking the View button will open that email's detail page.

Broadcast Messaging is a feature that can be used to email multiple people using ACEMAPP.

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