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Assure Admin User Guide
Member Types:
ACEMAPP Assure offers professional document review services to its members. This help desk guide is intended to be a general resource for Assure Admins and contains links to related help desk guides.
Clinical Site User Guide
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ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Our Clinical User guide covers everything you need to know to get up and running quickly, including logging into your account, navigating the platform, and accessing essential resources to help manage rotations.
School User Guide
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As a School User, ACEMAPP provides you with a secure and efficient platform to manage student clinical experiences. This guide is designed to help you streamline the process, save time, and ensure smooth communication between your school and clinical sites. By following the steps below, you'll have the tools to manage student rotations, monitor compliance, and keep everything organized – all in one place.
Community Admin User Guide
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ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Our Community Admin User Guide provides instructions on how to manage your community profile, manage connected professionals, and run reports.
Preceptor User Guide
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ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Please stay up to date with your ACEMAPP account, including checking your inbox for reminders and alerts.
Student User Guide
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ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Your responsibility is to stay up to date with your ACEMAPP account, including checking your inbox for reminders and alerts.
Observer User Guide
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ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Our Observer User Guide provides instructions on how to get started in ACEMAPP by completing your profile and navigating to your home page to complete requirements and learning materials.
Assure Member User Guide
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ACEMAPP Assure collects, stores, and reviews requirements, including background check/drug screening results, immunizations, and other requested documents. While the Assure team works behind the scenes, school users have full visibility of Assure member documents, review status, and overall compliance. You are responsible for uploading your Assure requirement documentation for review. Documents are stored on a secure platform and can be accessed anytime by your file manager in ACEMAPP.
Faculty User Guide
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ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Your responsibility is to stay up to date with your ACEMAPP account, including checking your inbox for reminders and alerts.
ACEMAPP Assure: Document Submission & Approval Tips
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ACEMAPP Assure offers professional document review services to its members. This help desk guide is intended to help Assure Members successfully upload their ACEMAPP Assure documents and contains links to related help desk guides.
ACEMAPP Student Process Overview
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This guide outlines the steps students follow in ACEMAPP when their school initiates and manages the clinical rotation request. It walks through verifying your account, completing your profile and compliance requirements, and preparing for your rotation.
Guest School FAQ
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Here are some common questions and answers for setting up your student(s) in ACEMAPP. This guide provides helpful information on the entire process, from logging in to managing your students' compliance.
Update Admin User Access to Programs & Permissions
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This help desk guide outlines how to update program access and permissions for your organization's admins.
Remove an Admin User
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This help desk guide outlines how to request the removal of an admin user.
Getting Started with ACEMAPP
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Let's get you started with ACEMAPP and find the right user guide for you.
Check Assure Member Requirement Compliance
Member Types:
ACEMAPP Assure collects, stores, and reviews requirements, including background check/drug screening results, immunizations, and other requested documents. While the Assure team works behind the scenes, school users have full visibility of Assure member documents, review status, and overall compliance. This help desk guide provides instructions on how to review Assure member requirement compliance.
View Assure Member Documents
Member Types:
ACEMAPP Assure collects, stores, and reviews requirements, including background check/drug screening results, immunizations, and other requested documents. While the Assure team works behind the scenes, school users have full visibility of Assure member documents, review status, and overall compliance.

When you add ACEMAPP Assure to your organization's subscription, you'll create a one-stop shop for your students and/or faculty to manage academic and clinical requirements. Follow this guide to view Assure Member documents.
Managing References
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This guide explains how to view and request professional referrals within ACEMAPP. Referrals are completed by Faculty or Preceptors after you finish a rotation or course, and once accepted, they can be added to your ACEMAPP ePortfolio. Use this guide to learn how to access referrals that have been submitted for you and how to request new ones when needed.
Viewing and Managing Invoices
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Use this guide to access, view, print, and download invoices from your ACEMAPP Billing page. You can also generate invoice reports or start a support ticket for assistance.
Approve Affiliation with School or Clinical Site
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An affiliation is a connection between a member and an entity (school or clinical site). This guide will walk you through the process of approving an affiliation request. You must be actively affiliated with a school or site to access their requirements.
Access a Member's ePortfolio
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This guide explains how to access a member’s ePortfolio in ACEMAPP to review their educational, professional, and extracurricular accomplishments. It covers navigating to the member, opening the Manage Member screen, and viewing the ePortfolio, while noting the privacy settings that students can set.
Managing Pending Member & Entity Approvals
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This guide helps admins understand the Pending Member Approval process and provides step-by-step instructions for managing Pending Entity Approval requests in ACEMAPP. While admins cannot directly manage Pending Member Approval, this guide explains how to assist students in completing the process. It also covers how to review, approve, or deny affiliation requests from students, ensuring effective management of member access to your organization or clinical site.
View Connected Professionals
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Viewing professionals who have expressed interest in your careers or who you have requested to connect with takes place in the View Connected Professionals table. 
Help Desk and Training Info
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ACEMAPP offers resources for new users, including regularly scheduled webinar trainings for registered school and clinical site users and the Help Desk, which offers step-by-step guides for all members. Access direct assistance by contacting ACEMAPP Customer Support at 844-223-4292, by emailing support@acemapp.org, or by creating a support ticket through the Contact Us page.
Assure Reporting
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This guide explains how to access and generate ACEMAPP reports that include Assure requirement data. It outlines which reports display Assure information, how to configure reporting settings correctly, and provides tips to ensure accurate results. Use this guide when you need to track or verify compliance data managed through Assure.