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Additional Features Assure Billing Communications Evaluations/Surveys FAQ General Member Management Navigation Partnerships Reporting Requirements / LMS Rotation Management Tips & Tricks User Guides Vendors Video Library

Phone:
(844) 223-4292

Email:
support@acemapp.org

Verify Students (Corporate Screening)

Vendors

Member Types:

ACEMAPP interfaces with Verify Students (by Corporate Screening) to simplify the compliance process for members. Verify Students is used for background checks and drug screens.

InfoMart (Advantage Students)

Vendors

Member Types:

ACEMAPP interfaces with Advantage Students (by InfoMart) to simplify the compliance process for members. Advantage Students provides background check and drug screening services.

Overview of Student Home Page

Additional Features

Member Types:

The Student Home Page is where you’ll complete key tasks in ACEMAPP. Here, you can work on your Requirements, fill out Custom Fields, and review assigned Learning Materials. You can also check for Announcements, view your Affiliations, and see your Rotation Details.

Automated Emails Sent to Students

Tips & Tricks Video Library

Member Types:

ACEMAPP sends automated emails to students to guide them through account setup, rotations, and compliance.

Create or Affiliate Member Accounts

Member Management Video Library

Member Types:

School coordinators must create, or affiliate member accounts in order to manage them in ACEMPP. To do this, you must follow the process to create an account for each member. A "member" refers to non-admin users, such as students, faculty, preceptors, and observers. This guide will show you how to create a student account, but the steps are the same for creating accounts for any member.

Tips & Tricks: Managing Compliance (For Students)

Tips & Tricks Video Library

Member Types:

This guide is intended to help students easily understand how to navigate their home page and track compliance in ACEMAPP.

Email Verification

Communications General

Member Types:

To access your ACEMAPP account, you must verify your email address. A verification email will be sent to each email address associated with your account. Be sure to check both your inbox and spam/junk folders for the email. Click the link provided in the email to complete the verification process. Please note, the verification link is valid for seven days and will expire after that period.

General FAQ

Member Types:

This Help Desk guide will walk you through the steps to verify your email, log in to your ACEMAPP account, and use the "Forgot Password" option if needed.

Student Mode

Additional Features

Member Types:

Coordinators can easily add themselves as students within their entity to better understand what their student's experience within ACEMAPP is like.

Troubleshoot Case and Time Logs

Case/Time Logs

Member Types:

Tips on verifying that your case and time logs are entered correctly so that your total time populates appropriately.

Faux Member View

Additional Features

Member Types:

School coordinators can use the Faux Member View feature to view a read-only version of a member’s (e.g., student, faculty) homepage. This allows coordinators to verify what the member sees, check access, confirm homepage layout, and review newly assigned content—all without making any changes. The feature is available upon request and is designed to enhance the overall user experience for members.

View Students Assigned to Rotations

Rotation Management

Member Types:

Follow the steps outlined in this help desk guide to view your rotations and the students assigned.

Community Benefit Report

Reporting

Member Types:

Use this guide to track and report student hours hosted at your facility or health system. It provides step-by-step instructions for accessing the Community Benefit Report, configuring filters, viewing results in different formats, and exporting data. This guide is designed to help admins quickly generate accurate reports for active students, student slots, or both, over any selected time period.

View Students' Personal Schedules

Member Management

Member Types:

The Personal Schedule system allows students to input and track non-rotation events, such as class schedules. As a school coordinator, you also can view the schedules your students have created in ACEMAPP. If you want to learn more about this feature, please contact ACEMAPP Customer Support.

Assignment Data

Additional Features

Member Types:

The Assignment Data can be entered by bulk uploading it for students. The information added can be used to quickly identify students in ACEMAPP based on Assignment Data.

ACEMAPP Process for Coordinating Rotations Among Schools, Sites, and Students

Rotation Management

Member Types:

This chart provides an overview of what happens when schools create rotation requests in ACEMAPP and how it affects their clinical site partners and students.

Check Assure Member Requirement Compliance

Assure Member Management Video Library

Member Types:

ACEMAPP Assure collects, stores, and reviews requirements, including background check/drug screening results, immunizations, and other requested documents. While the Assure team works behind the scenes, school users have full visibility of Assure member documents, review status, and overall compliance. This help desk guide provides instructions on how to review Assure member requirement compliance.

Manage Assure Members

Assure

Member Types:

This guide walks you through what happens after creating an Assure member account and assigning a package. Learn how to verify member status, confirm package assignments, understand “Pending Member Approval,” and manage member status changes, including moving members to inactive and removing package assignments.

Assure Reporting

Assure

Member Types:

This guide explains how to access and generate ACEMAPP reports that include Assure requirement data. It outlines which reports display Assure information, how to configure reporting settings correctly, and provides tips to ensure accurate results. Use this guide when you need to track or verify compliance data managed through Assure.

Security Questions

General

Member Types:

Security questions are required to enable two-factor authentication in ACEMAPP and serve as a secondary method to verify your identity when contacting ACEMAPP Support.

Assure Member User Guide

User Guides Assure Video Library

Member Types:

ACEMAPP Assure collects, stores, and reviews requirements, including background check/drug screening results, immunizations, and other requested documents. While the Assure team works behind the scenes, school users have full visibility of Assure member documents, review status, and overall compliance. You are responsible for uploading your Assure requirement documentation for review. Documents are stored on a secure platform and can be accessed anytime by your file manager in ACEMAPP.

View Assure Member Documents

Member Management Assure Video Library

Member Types:

ACEMAPP Assure collects, stores, and reviews requirements, including background check/drug screening results, immunizations, and other requested documents. While the Assure team works behind the scenes, school users have full visibility of Assure member documents, review status, and overall compliance.

When you add ACEMAPP Assure to your organization's subscription, you'll create a one-stop shop for your students and/or faculty to manage academic and clinical requirements. Follow this guide to view Assure Member documents.

Preceptor Time Log Review

Case/Time Logs

Member Types:

The time log feature allows students to document the hours they spend with a clinical site and preceptor. If required by your organization, preceptors are responsible for verifying and approving submitted logs. This Help Desk guide explains how preceptors can review and approve student time logs in ACEMAPP.

Complio (American DataBank)

Vendors

Member Types:

ACEMAPP interfaces with Complio (by American DataBank) to simplify the compliance process for members (i.e., Students, Faculty, etc.). Complio's services include background check and drug screen processing, as well as clinical requirement verification.

A Snapshot of your Entity in ACEMAPP

Additional Features

Member Types:

The entity Snapshot provides a summary of your organization in ACEMAPP, including active admin information, student placements, permissions, billing contact information, and more.

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