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ACEMAPP customer support will have limited availability during the holidays [View Hours] and will be unavailable via phone.

You may continue to request support by Creating a Support Ticket or reference our Help Desk for answers to our most frequently asked questions.

Happy Holidays from the ACEMAPP team!

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Search for Entities in ACEMAPP
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This guide walks you through how to use the Partnership Directory to search for new partner organizations, review potential matches, and view detailed profiles of these organizations. Learn how to navigate the directory, apply filters, and explore partnership opportunities to support your program’s clinical and educational needs.
Omni Search
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Quickly search for information across ACEMAPP with the Omni Search.
Your ACEMAPP ePortfolio
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Your ACEMAPP ePortfolio acts as an online resume that can be made publicly visible to fellow ACEMAPP users, as well as colleagues and employers. Access and share information such as your education, work experience, clinical experience, and your accomplishments in one easy place.
Overview of Case Log Table
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This guide provides an overview of the Case Logs Table and the tools available to help you review, manage, and report on clinical encounter entries. Learn how to navigate to Case Logs, adjust table settings, search and sort records, approve entries, export data, and access detailed Case Log Reports. Use this resource to better understand the layout and functions available within your Case Logs workspace.
Viewing Contacts in the Partnership Directory
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The partnership directory "Contacts" page displays contact information for coordinators with other organizations.
Email Opt-Out Report
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This guide walks you through accessing and using the Opt-Out Email Report in ACEMAPP, enabling you to identify members who have opted out of email communications quickly. Learn how to locate the report, filter results, and export your data for easy review and analysis.
Overview of the Rotation Table
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The Overview of your rotation table is meant to help you get familiar with the layout and show you what you can do from the rotation table. Please see the other help desk guides link for more detail on various functions.
Overview of Partnership Directory
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The partnership directory is where schools and clinical sites manage their partnerships in ACEMAPP. This Help Desk guide provides an overview of the partnership directory and its features.
Reporting Dashboard
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ACEMAPP offers a wide range of reports that can be accessed from the reporting dashboard. This article explains how to personalize the view of your most frequently used reports by organizing your favorites.
Search and Request Partnerships
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The partnership directory is where schools and clinical sites manage their partnerships in ACEMAPP. Use the partnership directory to request new partnerships and manage partnership documents. Schools must have an active partnership with the clinical site to request a rotation.
Maximize Your ACEMAPP School User Experience
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ACEMAPP offers much more than just rotation management and compliance tracking. Schools can streamline nearly every part of their clinical education process, all within one secure platform. This guide provides an overview of key features and real-world examples of how schools are using them to save time, improve communication, and enhance student experiences.
Case and Time Log Hours Report
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The Case and Time Log Hours Report provides a list of members and their total case log and time log hours.
Email Verification Report
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This report provides a list of members who have not verified their email addresses.
Preceptor Rotation Time Report
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This guide explains how to access and run the Preceptor Rotation Time Report in ACEMAPP — making it easy to review which preceptors are assigned and how many rotation hours have been logged. You’ll learn how to locate the report, apply filters to specify a date range or status, and generate the results. Ideal for administrators who require quick and accurate rotation-hour summaries.
Replicate Rotations
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The Replicate Rotations tool allows you to re-request rotations previously created in ACEMAPP. When replicating rotations, you will have the opportunity to change the details of the rotation and add new rotations based on your current needs.
Create Custom Report
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The Create Custom report allows you to build your own report to gather the information you need in ACEMAPP. This report uses updated logic and an algorithm for speedier results.
Broadcast Messaging
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Broadcast messaging allows school and clinical users to communicate with members through ACEMAPP directly. After sending a broadcast message, users can view if and when recipients have opened the message.
Vendor Issue Tracker - Vendor Admin
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The Vendor Admins Issue Tracker allows two-way communication between ACEMAPP Specialists and you, the Vendor.
Managing References
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This guide explains how to view and request professional referrals within ACEMAPP. Referrals are completed by Faculty or Preceptors after you finish a rotation or course, and once accepted, they can be added to your ACEMAPP ePortfolio. Use this guide to learn how to access referrals that have been submitted for you and how to request new ones when needed.
School User Guide
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As a School User, ACEMAPP provides you with a secure and efficient platform to manage student clinical experiences. This guide is designed to help you streamline the process, save time, and ensure smooth communication between your school and clinical sites. By following the steps below, you'll have the tools to manage student rotations, monitor compliance, and keep everything organized – all in one place.
Email Verification
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To access your ACEMAPP account, you must verify your email address. A verification email will be sent to each email address associated with your account. Be sure to check both your inbox and spam/junk folders for the email. Click the link provided in the email to complete the verification process. Please note, the verification link is valid for seven days and will expire after that period.
Rotation Conflict Checker
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School and clinical site coordinators can use the Conflict Checker to identify scheduling conflicts between rotations. This guide explains how to access the Rotations table, select a rotation, and view potential conflicts based on unit, dates, shift times, and days of the week. Coordinators can also update rotation details, and the Conflict Checker will automatically refresh to reflect any changes.
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Please follow these steps to create a rotation request with one of your partnered entities in ACEMAPP.
Assignment Data
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The Assignment Data can be entered by bulk uploading it for students. The information added can be used to quickly identify students in ACEMAPP based on Assignment Data.
Partner Chart Report
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Administrators with system admin access can view a list of all schools or sites connected to their school/health system in ACEMAPP via the Partner Chart Report.