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Additional Features Assure Billing Communications Evaluations/Surveys FAQ General Member Management Navigation Partnerships Reporting Requirements / LMS Rotation Management Tips & Tricks User Guides Vendors Video Library

Phone:
(844) 223-4292

Email:
support@acemapp.org

Email Verification

Communications General

Member Types:

To access your ACEMAPP account, you must verify your email address. A verification email will be sent to each email address associated with your account. Be sure to check both your inbox and spam/junk folders for the email. Click the link provided in the email to complete the verification process. Please note, the verification link is valid for seven days and will expire after that period.

Opt-Out Email Messages

Communications

Member Types:

While constantly getting email notifications can be annoying we have an Opt-Out feature that turns off these notifications so you do not not need to mark ACEMAPP email as Spam. Once an email is tagged as Spam it is always considered as Spam/Junk and any email sent will not reach your inbox.

Tips & Tricks: ACEMAPP Automated Emails

Tips & Tricks Video Library

Member Types:

In this video, we cover some of the important emails that are sent automatically by ACEMAPP. The information we cover applies to all ACEMAPP administrators.

Observer User Guide

User Guides Video Library

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Our Observer User Guide provides instructions on how to get started in ACEMAPP by completing your profile and navigating to your home page to complete requirements and learning materials.

Create or Affiliate Member Accounts

Member Management Video Library

Member Types:

School coordinators must create, or affiliate member accounts in order to manage them in ACEMPP. To do this, you must follow the process to create an account for each member. A "member" refers to non-admin users, such as students, faculty, preceptors, and observers. This guide will show you how to create a student account, but the steps are the same for creating accounts for any member.

General FAQ

Member Types:

This Help Desk guide will walk you through the steps to verify your email, log in to your ACEMAPP account, and use the "Forgot Password" option if needed.

Broadcast

Glossary

Member Types:

Broadcast Messaging is a feature that can be used to email multiple people using ACEMAPP.

Running an On Site Report

Reporting

Member Types:

View members on-site for rotations on any given date. Use optional filters, such as member type, unit, partner, etc., to narrow your results. You may email members directly from this report and export results into a CSV format.

Roster (Profile Completion Report) Sent

Rotation Management

Member Types:

Rosters track members (students, faculty, etc.) that will be at each clinical site. The rotation roster gives the clinical site access to view the rotation information, member compliance records, and member profile data. The Rotation Roster Set email includes a link to download the Profile Completion Report.

Rotation Comments

Rotation Management

Member Types:

Commenting on rotations is a great way to communicate with your school or clinical site partners regarding a specific rotation. Every comment made on a rotation will prompt an automated email notification to fellow coordinators within the same program.

Email Verification Report

Reporting

Member Types:

This report provides a list of members who have not verified their email addresses.

Email Opt-Out Report

Reporting

Member Types:

ACEMAPP allows members to control the messages or emails they receive from ACEMAPP. The Opt-out Email Report will enable you to view the members associated with your organization who have opted out of emails.

Faculty User Guide

User Guides Video Library

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Your responsibility is to stay up to date with your ACEMAPP account, including checking your inbox for reminders and alerts.

Assure Member User Guide

User Guides Assure Video Library

Member Types:

ACEMAPP Assure is a professional document review service with personalized service and support. You are responsible for uploading your Assure requirement documentation for review. Documents are stored on a secure platform and can be accessed anytime by your file manager in ACEMAPP.

Guest School FAQ

FAQ General

Member Types:

Here are some common questions and answers for setting up your student(s) in ACEMAPP. This guide provides helpful information on the entire process, from logging in to managing your students' compliance.

Profile Completion Report

Reporting

Member Types:

After the rotation is approved and everyone assigned to the rotation shows compliance, the Clinical Site will receive an email with a Profile Completion Report attached. You may also access an up-to-date Profile Completion Report in ACEMAPP.

Request ACEMAPP Support

General FAQ

Member Types:

If you have any questions, concerns, or general feedback about ACEMAPP, we are happy to provide support via email at support@acemapp.org. You may also contact us by phone at 844-223-4292.

Complete your Preceptor Profile

General

Member Types:

To complete your preceptor account, make sure to complete your profile information.

Broadcast Messaging

Communications

Member Types:

Broadcast messaging allows school and clinical users to communicate with members through ACEMAPP directly. After sending a broadcast message, users can view if and when recipients have opened the message.

Incomplete Member Report

Reporting

Member Types:

The Incomplete Member report provides a list of any members (i.e., Students, Faculty, etc.) that have not completed all requirements for a specific program.

Evaluation Member List

Evaluations/Surveys

Member Types:

Use the evaluation member list to view member evaluations and their status. Evaluations can be reset and deleted from the member list.

Add a New Admin User

Additional Features

Member Types:

This help desk guide provides instructions on how to add a new admin user to your organization.

Getting Started with ACEMAPP

General Video Library

Member Types:

Let's get you started with ACEMAPP and find the right user guide for you.

Help Desk and Training Info

FAQ Video Library

Member Types:

ACEMAPP offers resources for new users, including regularly scheduled webinar trainings for registered school and clinical site users and the Help Desk, which offers step-by-step guides for all members. Access direct assistance by contacting ACEMAPP Customer Support at 844-223-4292, by emailing support@acemapp.org, or by creating a support ticket through the Contact Us page.

School User Guide

User Guides

Member Types:

As a School User, ACEMAPP provides you with a secure and efficient platform to manage student clinical experiences. This guide is designed to help you streamline the process, save time, and ensure smooth communication between your school and clinical sites. By following the steps below, you'll have the tools to manage student rotations, monitor compliance, and keep everything organized – all in one place.

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