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Phone:
(844) 223-4292

Email:
support@acemapp.org

Request ACEMAPP Support

General FAQ

Member Types:

If you have any questions, concerns, or general feedback about ACEMAPP, we are happy to provide support via email at support@acemapp.org. You may also contact us by phone at 844-223-4292.

Security Questions

General

Member Types:

Security questions are required to enable two-factor authentication in ACEMAPP and serve as a secondary method to verify your identity when contacting ACEMAPP Support.

Set Entity Edit Permission

General

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Students and School Coordinators must work together to ensure that information in ACEMAPP matches what is used by the school and clinical site. A student has control of the General Information in their profile. In some cases, schools and clinical sites will also want to have the ability to edit this information. Students must grant permission to their respective entity if the entity wants to be able to update student's general information.

System Wide Notifications

General

Member Types:

New notification icon added to your screen On the top right hand of your screen; you will see a new icon. This is for system-wide notifications.

Update Coordinator Contact Information

General Video Library

Member Types:

This video will walk you through how to update your coordinator contact information in the ACEMAPP system. If you have any questions, please contact us.

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