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Additional Features Assure Billing Communications Evaluations/Surveys FAQ General Member Management Navigation Partnerships Reporting Requirements / LMS Rotation Management Tips & Tricks User Guides Vendors Video Library

Phone:
(844) 223-4292

Email:
support@acemapp.org

Accessing Students Transcripts

Member Management

Member Types:

The Accessing a Student’s Transcript Help Desk guide provides step-by-step instructions for locating, generating, and downloading student transcripts in ACEMAPP. Use this guide to quickly review a student’s assessment, course, requirement, and rotation history, or to export a printable record for documentation or reporting purposes.

Update Coordinator Contact Information

General Video Library

Member Types:

This guide walks you through updating and managing your coordinator contact details in ACEMAPP. Use it to edit your contact information, adjust visibility settings, and ensure your organization’s records are accurate and up-to-date.

Community Rotations Member Report

Additional Features Careers

Member Types:

Download a detailed list of members organized by their individual rotations. Use filters such as date range, program, unit, or course to customize your report and focus on the information you need.

Overview of Student Home Page

Additional Features

Member Types:

The Student Home Page is where you’ll complete key tasks in ACEMAPP. Here, you can work on your Requirements, fill out Custom Fields, and review assigned Learning Materials. You can also check for Announcements, view your Affiliations, and see your Rotation Details.

Student Mode

Additional Features

Member Types:

Coordinators can easily add themselves as students within their entity to better understand what their student's experience within ACEMAPP is like.

Viewing Contacts in the Partnership Directory

Partnerships

Member Types:

The partnership directory "Contacts" page displays contact information for coordinators with other organizations.

ACEMAPP Student Process Overview

Member Types:

This guide outlines the steps students follow in ACEMAPP when their school initiates and manages the clinical rotation request. It walks through verifying your account, completing your profile and compliance requirements, and preparing for your rotation.

Rotation Requirement List

Requirements / LMS Rotation Management

Member Types:

The ACEMAPP Rotation Requirement List allows you to track student compliance for clinical rotations, providing a detailed overview of required items and their status for each assigned member.

Download & Print Receipts

Billing

Member Types:

After making your ACEMAPP membership payment, you can download and print an invoice by following this guide

Request ACEMAPP Support

General FAQ

Member Types:

If you have any questions, concerns, or general feedback about ACEMAPP, we are happy to provide support via email at support@acemapp.org. You may also contact us by phone at 844-223-4292.

Requirement Descriptions

Requirements / LMS

Member Types:

Requirement descriptions may include links to specific forms or documents that members are required to download, complete, and then re-upload for approval. This help desk guide outlines the steps to view these forms or documents within the requirement description.

Roster (Profile Completion Report) Sent

Rotation Management

Member Types:

Rosters track members (students, faculty, etc.) that will be at each clinical site. The rotation roster gives the clinical site access to view the rotation information, member compliance records, and member profile data. The Rotation Roster Set email includes a link to download the Profile Completion Report.

Faux Member View

Additional Features

Member Types:

School coordinators can use the Faux Member View feature to view a read-only version of a member’s (e.g., student, faculty) homepage. This allows coordinators to verify what the member sees, check access, confirm homepage layout, and review newly assigned content—all without making any changes. The feature is available upon request and is designed to enhance the overall user experience for members.

Managing Member Tiered Requirements

Requirements / LMS Member Management

Member Types:

Tiered requirements are divided into separate groups for completion and are used to manage requirements belonging to a series. Please review the description in the tiered requirement to ensure member documents or completion dates are uploaded/entered into the appropriate group to meet compliance. The student must select only one group to upload/enter completion dates according to how they meet compliance.

Assure Secondary Approvals, Declinations, & Waivers

Assure

Member Types:

This guide provides step-by-step instructions for school administrators on how to properly manage Secondary Approvals and Declinations within the Assure package in ACEMAPP. It clarifies how these actions impact compliance and outlines the additional steps required to manually update corresponding student, faculty, or clinical site requirements.

Time Log Report

Case/Time Logs

Member Types:

This guide explains how to access, filter, and export your approved Time Logs in ACEMAPP. Learn how to generate detailed reports for current and historical time logs, apply filters to customize your data, and download or view your results for documentation or record-keeping purposes. Ideal for students tracking clinical experience hours.

Directory Entities and Members: Student View

Video Library Directory

Member Types:

The Directory system allows your school to manage a list of affiliated Entities (e.g., clinical sites, schools) and Members (e.g., students, faculty, staff). This list is maintained by your school. If you have questions about any entity or member listed, please contact your school coordinator directly.

Personal Schedule Report for Faculty

Reporting

Member Types:

This guide walks Clinical Faculty through the process of viewing students’ personal schedules entered in ACEMAPP, including non-clinical rotation commitments such as class times, work hours, or preceptor meetings. Accessing these schedules helps faculty better understand student availability, plan learning experiences, and ensure clinical activities do not conflict with academic or personal obligations.

Faculty Document Manager

Rotation Management

Member Types:

The Faculty Document Manager is a school-enabled feature that allows faculty members to view and manage student requirement documents for the rotations they are assigned.

Preceptor Time Log Review

Case/Time Logs

Member Types:

The time log feature allows students to document the hours they spend with a clinical site and preceptor. If required by your organization, preceptors are responsible for verifying and approving submitted logs. This Help Desk guide explains how preceptors can review and approve student time logs in ACEMAPP.

Managing Membership Status

Member Management

Member Types:

Use the bulk manage feature to change a student member's status in ACEMAPP between active, graduated, on hold, and withdrawn.

References: Preceptor/Faculty

Additional Features

Member Types:

This guide explains how to leave professional referrals for students after completing a rotation in ACEMAPP. Follow these steps to select a completed rotation, choose a student, and submit a referral to support their professional development.

Community Benefit Report

Reporting

Member Types:

Use this guide to track and report student hours hosted at your facility or health system. It provides step-by-step instructions for accessing the Community Benefit Report, configuring filters, viewing results in different formats, and exporting data. This guide is designed to help admins quickly generate accurate reports for active students, student slots, or both, over any selected time period.

Student User Guide

User Guides Video Library

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Your responsibility is to stay up to date with your ACEMAPP account, including checking your inbox for reminders and alerts.

Access End Date

Member Management

Member Types:

The Access End Date, previously known as the Graduation Date, is used to clarify when the student should no longer have access to your Entity. Once this date arrives, the student will automatically lose its active affiliation with your organization.

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