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Additional Features Assure Billing Communications Evaluations/Surveys FAQ General Member Management Navigation Partnerships Reporting Requirements / LMS Rotation Management Tips & Tricks User Guides Vendors Video Library

Phone:
(844) 223-4292

Email:
support@acemapp.org

Broadcast Messaging

Communications

Member Types:

Broadcast messaging allows school and clinical users to communicate with members through ACEMAPP directly. After sending a broadcast message, users can view if and when recipients have opened the message.

Community Admin - Broadcast Messaging

Careers

Member Types:

Broadcast messaging allows community admins to communicate with connected professionals through ACEMAPP directly. After sending a broadcast message, community admins can view if and when recipients have opened the message.

Broadcast

Glossary

Member Types:

Broadcast Messaging is a feature that can be used to email multiple people using ACEMAPP.

Community Admin User Guide

User Guides

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Our Community Admin User Guide provides instructions on how to manage your community profile, manage connected professionals, and run reports.

Community: Private Messaging

Additional Features Careers

Member Types:

As a Community Admin, you can private message professionals through the "View Connected Professionals" page.

Private Messaging Mailbox

Additional Features Communications

Member Types:

This guide explains how to access, organize, and manage your Private Messages within the platform. It provides step-by-step instructions for navigating the mailbox, viewing messages, and replying to senders.

Managing Surveys

Additional Features Evaluations/Surveys

Member Types:

The ability to create surveys is available to school and clinical site users upon request. If you're interested in setting up a survey, please reach out to ACEMAPP Support for assistance.

Coordinator Communications Report

Reporting

Member Types:

The Coordinator Communications Report enables you to generate and export partner contact results based on selected filters. You can also use the list of filtered contacts to broadcast message your partners important information.

Maximize Your ACEMAPP School User Experience

Additional Features

Member Types:

ACEMAPP offers much more than just rotation management and compliance tracking. Schools can streamline nearly every part of their clinical education process, all within one secure platform. This guide provides an overview of key features and real-world examples of how schools are using them to save time, improve communication, and enhance student experiences.

Maximize Your ACEMAPP Clinical Site User Experience

Additional Features

Member Types:

ACEMAPP offers much more than rotation management and compliance tracking. Clinical sites can streamline nearly every part of their student and preceptor management process within one secure platform. This guide provides an overview of key features and real-world examples of how sites use them to save time, improve communication, and enhance preceptor and student experiences.

Manage Your ACEMAPP Inbox

General

Member Types:

This guide explains how to view, organize, and manage your messages in your ACEMAPP Inbox. Your inbox stores all important communications related to your clinical education, including updates about rotations, requirements, and account notifications. You can view new, read, and archived messages directly within ACEMAPP—even if you've opted out of email notifications.

Relationship Management

Member Types:

The Relationship Management feature allows administrators to document and view notes on members and partner entities, including phone calls, emails, and general updates. This guide walks you through creating notes for individuals and organizations, and shows how to access all interactions in one central location for easy tracking and collaboration.

Managing Announcements

Video Library Communications

Member Types:

This article provides an overview of the Announcements feature, which allows you to create announcements displayed on the homepages of your members or users in ACEMAPP. Announcements can include upcoming deadlines, parking instructions, orientation dates, etc.

Add a New Admin User

Additional Features

Member Types:

This help desk guide provides instructions on how to add a new admin user to your organization.

Build Your Entity Profile Page

Additional Features

Member Types:

ACEMAPP Entity Profiles offer schools and clinical sites a customizable platform to share essential information with affiliated members. These profiles serve as centralized hubs for organizational details, policies, and resources, ensuring that students, faculty, and staff have easy access to pertinent information.

Opt-Out Email Messages

Communications

Member Types:

This guide explains how to manage your email notifications in ACEMAPP. Follow these steps to opt out of specific messages and reduce unnecessary emails while still receiving important updates related to your account and rotations.

Rotation Notices

Additional Features Rotation Management

Member Types:

Rotation Notices is an optional ACEMAPP feature that displays custom messages to users during the first step of creating a rotation. These notices can be tailored to specific Program and Experience Type combinations. This feature helps partner entities receive important information early in the process, reducing confusion and minimizing the need for additional communication. If you would like Rotation Notices enabled for your organization, please contact the ACEMAPP team.

Email Verification

Communications General

Member Types:

To access your ACEMAPP account, you must verify your email address. A verification email will be sent to each email address associated with your account. Be sure to check both your inbox and spam/junk folders for the email. Click the link provided in the email to complete the verification process. Please note, the verification link is valid for seven days and will expire after that period.

Preceptor Time Log Review

Case/Time Logs

Member Types:

The time log feature allows students to document the hours they spend with a clinical site and preceptor. If required by your organization, preceptors are responsible for verifying and approving submitted logs. This Help Desk guide explains how preceptors can review and approve student time logs in ACEMAPP.

Request ACEMAPP Support

General FAQ

Member Types:

If you have any questions, concerns, or general feedback about ACEMAPP, we are happy to provide support via email at support@acemapp.org. You may also contact us by phone at 844-223-4292.

Forums

Additional Features

Member Types:

Connect with your peers online using ACEMAPP Forums. View topics that interest you, read what other people are saying, or start a new thread of discussion.

Email Opt-Out Report

Reporting

Member Types:

This guide walks you through accessing and using the Opt-Out Email Report in ACEMAPP, enabling you to identify members who have opted out of email communications quickly. Learn how to locate the report, filter results, and export your data for easy review and analysis.

General FAQ

Member Types:

This Help Desk guide will walk you through the steps to verify your email, log in to your ACEMAPP account, and use the "Forgot Password" option if needed.

Tips & Tricks: Managing Compliance (For Students)

Tips & Tricks Video Library

Member Types:

This guide is intended to help students easily understand how to navigate their home page and track compliance in ACEMAPP.

Rotation Member Compliance Report

Reporting

Member Types:

The Rotation Member Compliance report shows all non-compliant members by rotation, along with a list of their incomplete requirements.

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