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Phone:
(844) 223-4292

Email:
support@acemapp.org

Broadcast Messaging

Communications

Member Types:

Broadcast messaging allows school and clinical users to communicate with members through ACEMAPP directly. After sending a broadcast message, users can view if and when recipients have opened the message.

Community Admin - Broadcast Messaging

Careers

Member Types:

Broadcast messaging allows community admins to communicate with connected professionals through ACEMAPP directly. After sending a broadcast message, community admins can view if and when recipients have opened the message.

Broadcast

Glossary

Member Types:

Broadcast Messaging is a feature that can be used to email multiple people using ACEMAPP.

Community: Private Messaging

Additional Features Careers

Member Types:

As a Community Admin, you can private message professionals through the "View Connected Professionals" page.

Private Messaging Mailbox

Additional Features Communications

Member Types:

You can see all the Private Messages you have received or sent in your Private Message mailbox.

Managing Surveys

Additional Features Evaluations/Surveys

Member Types:

The ability to create surveys is available to school and clinical site users upon request. If you're interested in setting up a survey, please reach out to ACEMAPP Support for assistance.

Coordinator Communications Report

Reporting

Member Types:

The Coordinator Communications Report enables you to generate and export partner contact results based on selected filters. You can also use the list of filtered contacts to broadcast message your partners important information.

Relationship Management

Member Types:

The Relationship Management feature is your dashboard for go-to items like your Call List or Bookmarked Professionals.

Community Admin User Guide

User Guides

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Our Community Admin User Guide provides instructions on how to manage your community profile, manage connected professionals, and run reports.

Managing Announcements

Video Library Communications

Member Types:

This article provides an overview of the Announcements feature, which allows you to create announcements displayed on the homepages of your members or users in ACEMAPP. Announcements can include upcoming deadlines, parking instructions, orientation dates, etc.

Add a New Admin User

Additional Features

Member Types:

This help desk guide provides instructions on how to add a new admin user to your organization.

Build Your Entity Profile Page

Additional Features

Member Types:

ACEMAPP Entity Profiles offer schools and clinical sites a customizable platform to share essential information with affiliated members. These profiles serve as centralized hubs for organizational details, policies, and resources, ensuring that students, faculty, and staff have easy access to pertinent information.

Your ACEMAPP Inbox

General

Member Types:

Managing your messages is easier than ever using your personal ACEMAPP Inbox. Your ACEMAPP Inbox tracks and stores essential communications regarding your clinical education process.

Opt-Out Email Messages

Communications

Member Types:

While constantly getting email notifications can be annoying we have an Opt-Out feature that turns off these notifications so you do not not need to mark ACEMAPP email as Spam. Once an email is tagged as Spam it is always considered as Spam/Junk and any email sent will not reach your inbox.

Email Opt-Out Report

Reporting

Member Types:

ACEMAPP allows members to control the messages or emails they receive from ACEMAPP. The Opt-out Email Report will enable you to view the members associated with your organization who have opted out of emails.

Email Verification

Communications General

Member Types:

To access your ACEMAPP account, you must verify your email address. A verification email will be sent to each email address associated with your account. Be sure to check both your inbox and spam/junk folders for the email. Click the link provided in the email to complete the verification process. Please note, the verification link is valid for seven days and will expire after that period.

Preceptor Time Log Review

Case/Time Logs

Member Types:

The time log feature allows students to document the hours they spend with a clinical site and preceptor. If required by your organization, preceptors are responsible for verifying and approving submitted logs. This Help Desk guide explains how preceptors can review and approve student time logs in ACEMAPP.

Request ACEMAPP Support

General FAQ

Member Types:

If you have any questions, concerns, or general feedback about ACEMAPP, we are happy to provide support via email at support@acemapp.org. You may also contact us by phone at 844-223-4292.

Forums

Additional Features

Member Types:

Connect with your peers online using ACEMAPP Forums. View topics that interest you, read what other people are saying, or start a new thread of discussion.

General FAQ

Member Types:

This Help Desk guide will walk you through the steps to verify your email, log in to your ACEMAPP account, and use the "Forgot Password" option if needed.

Google 2-Factor Authentication

General FAQ Video Library

Member Types:

ACEMAPP offers an added layer of security by enabling Google 2-factor authentication. This feature requires a second step of verification when logging into your account, ensuring that only you can access it. Follow the steps below to enable this security measure and protect your account.

Tips & Tricks: Managing Compliance (For Students)

Tips & Tricks Video Library

Member Types:

This guide is intended to help students easily understand how to navigate their home page and track compliance in ACEMAPP.

Rotation Member Compliance Report

Reporting

Member Types:

The Rotation Member Compliance report shows all non-compliant members by rotation, along with a list of their incomplete requirements.

Search and Request Partnerships

Video Library Partnerships

Member Types:

The partnership directory is where schools and clinical sites manage their partnerships in ACEMAPP. Use the partnership directory to request new partnerships and manage partnership documents. Schools must have an active partnership with the clinical site to request a rotation.

Faculty User Guide

User Guides Video Library

Member Types:

ACEMAPP is a collaborative platform for healthcare education, compliance, and recruitment. Your responsibility is to stay up to date with your ACEMAPP account, including checking your inbox for reminders and alerts.

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