Assure Member User Guide
ACEMAPP Assure is a professional document review service that offers personalized support. Members are responsible for uploading their required documents to be reviewed through Assure. All uploaded documents are stored securely and can be accessed anytime through your File Manager in ACEMAPP.
Step 1: Email Verification and Login
Once your school has created your account, we'll send a verification email to the email address linked to your ACEMAPP account. You'll need to verify your email before logging in. Use the Resend Verification button on the acemapp.org login page.
After email verification, expect a message from ACEMAPP containing a link to set your Password. If the Password Email isn't found, visit ACEMAPP.org, click "Login", enter your email, and select Forgot Password to set it.
Step 2: Profile, Payment, and Home Page
When you first log in to ACEMAPP, you will be prompted to review and consent to our Terms of Use and Privacy Policy.
Your profile is considered part of your compliance and must be completed before you can navigate to your home page to complete requirements. If you have a previous legal name, include it in the "Legal Names" field on your Profile's General tab. This will help the Assure review team identify your uploaded documents if they include your former legal names.
You must complete your membership payment before navigating to your home page to complete your requirements.
Step 3: Complete Assure Requirements
To upload your Assure requirements:
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Click your "Name" in the upper right corner of the screen.
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Select "Assure Member" under the Navigation section from the dropdown menu.
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This will take you to the Assure home page, where you can upload your documents for review.
Important Notes:
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If all your immunizations are in one file, you must upload that document to each relevant Assure Requirement separately.
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Please carefully read the Requirement Description to determine which Group your documents should be uploaded to meet the requirement.
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Tips for An Approved Document
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Uploading Tiered Requirements
Step 4: Check Assure Requirement Compliance
The Affiliations tile on your Assure home page will display your compliance with Assure requirements.
Step 5: Student or Faculty Rotation Assignment
When you are assigned to a rotation, you will be notified by email to log in and check for additional clinical site onboarding requirements that may be assigned. Click your "Name" in the upper right corner and select "Student or Faculty" under the Navigation panel to arrive at your Home page.
If your school or clinical site utilizes a third-party vendor integration, the associated Vendor logo appears in the Vendors tile on the left side of your home screen.
FAQs:
- Q: I have a student membership; do I have to pay for Assure?
- A: Yes. The Assure Member fee is separate from the annual ACEMAPP Collaboration subscription. However, the Assure fee is a one-time payment that covers the whole duration of your program, even if it spans multiple years. In contrast, the Collaboration fee must be renewed annually.
- Q: How do I locate a document I previously uploaded?
- A: From your home page, click the "Requirements" tab, then select "View Documents" in the upper-left corner. Next, click the "Historical Documents" button (also in the upper-left, near Navigation). This section displays all previously uploaded documents along with the requirements they fulfilled. Click on any file to view the document.
- Q: I uploaded my documents. Why are my requirements still incomplete?
- A: Uploading a document does not automatically mark the requirement as complete. Your documents must first be reviewed and approved. If your requirement still shows as incomplete, check the status of your document—it may be pending review or may have been denied, in which case you’ll need to upload a new document.
- Q: I uploaded my Assure requirement documents. Why do I still have clinical site requirements?
- A: Your Assure documents will only fulfill clinical site requirements if they directly match the site’s specific requirements. If you still have outstanding clinical site requirements, you must upload the necessary documentation for review and approval (or denial) by your school or clinical site coordinator.
- Q: I'm not sure what to upload for my requirements.
- A: To understand what you need to upload, click the red "Manage Requirement" (paper icon) button next to the requirement name on your home page. This will show you the requirement description. If you still have questions after reviewing the description, please contact your school coordinator for further guidance.
- Q: Why was my document denied?
- A: ACEMAPP Assure manages requirement documents based on the standards set by your school or clinical site. If your document was denied, review the comment provided on the denied document for feedback. If you have further questions, please contact your school coordinator.
