Article: Guest School FAQ

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Guest School FAQ
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As a Guest School administrator, ACEMAPP provides you with a secure and efficient platform to manage student clinical experiences. This guide is intended to answer frequently asked questions. Please see our School User Guide for a comprehensive overview of the ACEMAPP process.

Getting Started:

Step 1: Verify Your Email and Log In

Watch our video on this process: Email Verification and Login.
This video walks you through the process of verifying your email and logging into ACEMAPP.

To start, you’ll need to verify your email address before logging into ACEMAPP. If necessary, use the Resend Verification button on the acemapp.org login page.

Once verified, you'll receive a link to set your password. If you don’t see this email, simply use the Forgot Password option on the login page. Once logged in, you’ll agree to the FERPA consent, Honesty Pledge, and Terms & Conditions – ensuring that you’re all set for a secure experience.

Step 2: Complete Your Profile

Watch our video on this process: Consent, Profile, & Google Two-Factor Authentication.
This video walks you through completing your profile and enabling two-factor authentication.

Before you can access your School User homepage, you’ll need to complete your profile. This includes filling out the General tab, setting up Security Questions, and enabling Google 2-Factor Authentication for added security. Completing these steps ensures you have access to all the features of ACEMAPP and helps you navigate the platform more efficiently.

Step 3: Navigate ACEMAPP

Watch our video on this process: ACEMAPP Tips & Tricks: Navigation.
This video provides tips and tricks for navigating ACEMAPP.

Make the platform work for you by creating shortcuts, setting your home page as default, and using bookmarks and breadcrumbs to quickly access important sections. These small adjustments can significantly improve your workflow and save you time when managing clinical experiences.


FAQ

Q: What is ACEMAPP?
A: ACEMAPP is a secure online clinical rotation matching, student onboarding, and document storage solution for clinical sites, schools, and consortia. You will be able to connect your student(s) with their clinical site for your student to complete the onboarding process.
Q: Where should I begin?
A: To get started, your first step will be to Request a Partnership in ACEMAPP. Once you send this request, you must wait for your Partner to approve the request. In the meantime, you can create your student account (s). Once your Partnership has been approved (showing in your Active Partnerships in your Partner Directory), you can Create A Rotation Request. Once your rotation request has been submitted, you can Assign Your Students. The last step is to make sure your student completes all of their requirements and assessments (Managing Student Compliance). This may include reviewing documents and entering completion dates.
Q: What if I need help finding the Clinical Site/Partner in my Partner Directory?
A: You may type in the Partner Entity box to find your Partner. If you are unable to locate the Partner, please get in touch with Customer Support.
Q: I am unable to create a rotation request.
A: Please check that the Partner you are requesting a rotation with is listed in your Active Partnerships in your Partnership Directory.
Q: What if my student(s) already has an ACEMAPP account?
A: You can send an invitation to this student using the same email address as their existing account using Create New Member Account. Please confirm this email address with the student. The student can also add an email address to their ACEMAPP account.

NOTE: The member MUST log in to their ACEMAPP account and approve this request before the member appears as active in your Affiliated Member's table.

Q: How do I know when I have completed the ACEMAPP process?
A: Once your student(s) rotation has been approved, and your student(s) is fully compliant, your student(s) is ready to begin their rotation, and you have completed all of the necessary steps.
Q: When will I receive an invoice?
A: If your organization pays for your student's annual membership fees, you will receive an invoice the month after the student account was created. For example, if you create your student's account in January, you will receive the invoice in February.
Q: What does Guest School status mean?
A: ACEMAPP considers your school/program a guest school if you add at least five students yearly. If your student load increases and you have more students, we will reach out to discuss additional features available as a Member school.
Q: What could I complete in ACEMAPP as a Member school?
A: Additional features that a member school could utilize include management of all clinical partners (even if that partner is not in ACEMAPP), keeping track of and managing partnership agreements with clinical sites, management of all student schedules, delivering evaluations to students and faculty, allowing students to keep track of hours at rotations, managing all required items in one place (requirements, acknowledgments, courses, assessments), and more.

The Profile allows you to enter and edit personal information in ACEMAPP.

The Profile allows you to enter and edit personal information in ACEMAPP.

A rotation is a scheduled clinical experience.

An Entity is a School, Clinical Site, High School, Company, etc.

A rotation is a scheduled clinical experience.

The connection between Entities in ACEMAPP.

An active Partnership between two entities is needed to create a rotation in ACEMAPP.

A rotation is a scheduled clinical experience.

A rotation is a scheduled clinical experience.

The 365-day access period for any billable member type.

The connection between Entities in ACEMAPP.

An active Partnership between two entities is needed to create a rotation in ACEMAPP.

A requirement is an item a member may need to complete based on their affiliation to an entity or rotation assignment.

A rotation is a scheduled clinical experience.

Related Articles


Assign Member(s) to Rotation
When you assign a member to a rotation, they receive notification of the rotation details and are prompted to check their account for clinical requirements. Students or Faculty can access clinical site requirements only after being assigned to the rotation.
Google 2-Factor Authentication
ACEMAPP offers an added layer of security by enabling Google 2-factor authentication. This feature requires a second step of verification when logging into your account, ensuring that only you can access it. Follow the steps below to enable this security measure and protect your account.
Complete Your Profile
Completing your profile is an essential step to meet clinical rotation compliance. This guide from the help desk offers instructions for filling out each section of your profile.
Log in to ACEMAPP
This Help Desk guide will walk you through the steps to verify your email, log in to your ACEMAPP account, and use the "Forgot Password" option if needed.
Email Verification
To access your ACEMAPP account, you must verify your email address. A verification email will be sent to each email address associated with your account. Be sure to check both your inbox and spam/junk folders for the email. Click the link provided in the email to complete the verification process. Please note, the verification link is valid for seven days and will expire after that period.
School User Guide
As a School User, ACEMAPP provides you with a secure and efficient platform to manage student clinical experiences. This guide is designed to help you streamline the process, save time, and ensure smooth communication between your school and clinical sites. By following the steps below, you'll have the tools to manage student rotations, monitor compliance, and keep everything organized – all in one place.
Check Member Compliance with School and Site Requirements
This guide will walk you through the process of checking member compliance with both school and clinical site requirements in ACEMAPP. If you have any questions or need assistance, feel free to reach out to us!
Search and Request Partnerships
The partnership directory is where schools and clinical sites manage their partnerships in ACEMAPP. Use the partnership directory to request new partnerships and manage partnership documents. Schools must have an active partnership with the clinical site to request a rotation.
Create or Affiliate Member Accounts
School coordinators must create, or affiliate member accounts in order to manage them in ACEMPP. To do this, you must follow the process to create an account for each member. A "member" refers to non-admin users, such as students, faculty, preceptors, and observers. This guide will show you how to create a student account, but the steps are the same for creating accounts for any member.
Create A Rotation
Please follow these steps to create a rotation request with one of your partnered entities in ACEMAPP.
Navigate Between Dashboard and Member Home Pages
Access your dashboard for easy navigation between your member home pages. Set a default home page to be directed to that page upon login.